Curaleaf Clinic Reviews
Curaleaf clinic (formerly Sapphire Clinics) pioneers in delivering specialised medical cannabis services and alternative treatments online, with a focus on compassionate, patient-centred care. Explore the clinic’s details on this page, or scroll to read Curaleaf reviews.
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About the Clinic
Curaleaf is a multiple award winning and pioneering medical cannabis clinic in the UK, bringing new medical solutions to the forefront of patient care from the comfort of your home.Â
Curaleaf was the first clinic to open (as Sapphire Clinics) after a law change in 2018, offering alternative treatments and compassionate care. With a commitment to patient care, they provide a wide range of specialised medical services tailored to patients with untreatable conditions in areas such as pain, palliative care, neurological, psychological, gastroenterology and paediatric disorders.
Their end to end care allows patients to feel looked after with every step of their care tailored to meet their individual medical requirements. Curaleaf have a high commitment to delivering excellent care and undertake research coupled with patient advocacy that makes a difference.
Patients can book a virtual doctors appointment are matched with specialist consultant doctors and healthcare professionals. Each specialist is dedicated to improving the lives of patients through advanced medical therapies and innovative treatment plans. Patients will receive follow up appointments and can reorder repeat prescriptions monthly.
Curaleaf’s specialist doctors are keen to explore the full range of available options for patients looking to find a solution with cannabis-based medicinal products with a selection of oils, flowers and vape devices available for prescription.
Sign Up Process
The process for signing up to Curaleaf is a little more complicated than it needs to be, and may pose some challenges for people who are not computer savvy. While the information needed by Curaleaf is in line with other private medical cannabis clinics, the way that it is laid out is less instinctive.
Navigating through the multiple steps may feel overwhelming, particularly for those unfamiliar with online forms. The detailed questions asked about medical history, GP contact information, and personal details are necessary but could be presented in a more user-friendly manner. Despite these hurdles, completing the signup process is a crucial step to accessing personalised medical cannabis treatment, and as long as you have some skills/experience with using the internet then you should be just fine.
A more streamlined and simplified form design, coupled with clear instructions, could significantly improve the experience.
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Curaleaf clinic is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Curaleaf linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Curaleaf cannabis clinic specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Curaleaf cannabis clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Curaleaf directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.
Appointments
Average Cost
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Curaleaf cannabis clinic is a group of UK-based medical cannabis clinics specialising in treating a variety of ailments within the realms of dermatology, gastrointestinal, neurological, pain, and psychiatric conditions. They provide patient-centred treatment, guiding individuals through a safe process to access medical cannabis treatment, with clinics located in London, Cambridge, Manchester, and Scotland. They hold notable regulatory approvals, emphasising their high-quality service in this medical field​.
Yes, Curaleaf are legal and are regulated by the Care Quality Commission in the UK and Healthcare Improvement Scotland, ensuring they adhere to the required standards and regulations for providing medical cannabis treatments.
Curaleaf refers its patients to Curaleaf Pharmacy as the default pharmacy.
User Reviews
Absolutely atrocious behaviour from clinic staff and pharmacy. Lying through their teeth. I am done with this clinic and will be requesting a discharge letter after writing this review.
The lack of knowledge displayed by thier forward facing staff is almost laughable, if it wasn’t so bloody frustrating
just no. lies, misinformation, and horrible responses
Never been delivered my meds on time, usually more than a week late while making up ridiculous excuses
Non-existent
The doctors try their hardest to make life better, but stock issues continue to be a real issue. I have been with curaleaf for more than 2 years now, and its been very up and down. Was looking to switch clinics a few months ago but was assured that the stock issues would be resolved, they haven’t.
As with the doctors, the rest of the team really do try to make the clinic work, but they do not have control over stock levels. Im not envious of the calls they would have to deal with all day
The website works fine
I have waited over a week for an email response and had to call up on multiple occasions
I have had to wait more than 2 weeks for my meds to arrive on multiple occasions, not good enough
The doctors are really fantastic and do try to go into bat for you, but nothing seems to help
I was extremely sceptical for years about medical cannabis. Im a veteran, needed something for my PTSD, but the other stuff wasn’t working, so I thought why not??
My doctor, Gabriel, has been so great. He was happy to listen to all my questions, and has been super the whole way though, as have the rest of the staff
All the team are great
The website works brilliantly
Very good indeed
No issues in terms of billing for me
had to wait for my delivery a few times, but other than that, all good
the care from the beginning has been commendable
Social Media Links
Explore the following links to connect with Curaleaf on various social media platforms.