Curaleaf Clinic Reviews & Patient Ratings | CAC
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curaleaf clinic reviews

Curaleaf Clinic Reviews

Curaleaf clinic (formerly Sapphire Clinics) pioneers in delivering specialised medical cannabis services and alternative treatments online, with a focus on compassionate, patient-centred care. Explore the clinic’s details on this page, or scroll to read Curaleaf reviews.

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About the Clinic

Curaleaf is a multiple award winning and pioneering medical cannabis clinic in the UK, bringing new medical solutions to the forefront of patient care from the comfort of your home. 

Curaleaf was the first clinic to open (as Sapphire Clinics) after a law change in 2018, offering alternative treatments and compassionate care. With a commitment to patient care, they provide a wide range of specialised medical services tailored to patients with untreatable conditions in areas such as pain, palliative care, neurological, psychological, gastroenterology and paediatric disorders.

Their end to end care allows patients to feel looked after with every step of their care tailored to meet their individual medical requirements. Curaleaf have a high commitment to delivering excellent care and undertake research coupled with patient advocacy that makes a difference.

Patients can book a virtual doctors appointment are matched with specialist consultant doctors and healthcare professionals. Each specialist is dedicated to improving the lives of patients through advanced medical therapies and innovative treatment plans. Patients will receive follow up appointments and can reorder repeat prescriptions monthly.

Curaleaf’s specialist doctors are keen to explore the full range of available options for patients looking to find a solution with cannabis-based medicinal products with a selection of oils, flowers and vape devices available for prescription.

read curaleaf cannabis clinic reviews

Sign Up Process

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Curaleaf clinic is outlined along with the necessary steps to access their services:

1
Create an account.
2
Book an appointment.
3
Check eligibility.
4
Have your prescription sent to your pharmacy or home.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Curaleaf linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Curaleaf cannabis clinic specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Curaleaf cannabis clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Curaleaf directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

Appointments

£50

Average Cost

£267pm

Contact Information

General

enquiries@sapphireclinics.com
0207 459 4075
10 Harley St, London W1G 9PF

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 5pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Curaleaf cannabis clinic is a group of UK-based medical cannabis clinics specialising in treating a variety of ailments within the realms of dermatology, gastrointestinal, neurological, pain, and psychiatric conditions. They provide patient-centred treatment, guiding individuals through a safe process to access medical cannabis treatment, with clinics located in London, Cambridge, Manchester, and Scotland. They hold notable regulatory approvals, emphasising their high-quality service in this medical field​.

Yes, Curaleaf are legal and are regulated by the Care Quality Commission in the UK and Healthcare Improvement Scotland, ensuring they adhere to the required standards and regulations for providing medical cannabis treatments.

Curaleaf refers its patients to Curaleaf Pharmacy as the default pharmacy.

User Reviews

Rated 3.3 out of 5
3.3
/
11 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Hugh

15 April 2024
Overall Satisfaction
Rated 3 out of 5
Quality of Medical Care
Rated 3 out of 5

Drs are great, pharmacy is totally useless

Patient Service
Rated 5 out of 5

Really lovely staff, I feel sorry for them having to deal with the issues caused by the pharmacy

Website Experience
Rated 3 out of 5

Needs some work, pretty clunky

Communication
Rated 3 out of 5

clinic staff are great, pharmacy staff are horrible.

Billing Transparency
Rated 3 out of 5

hard to rate this one. I am happy with th charges from the clinic, not the pharmacy though.

Waiting Times
Rated 1 out of 5
Follow-Up Care
Confidentiality and Privacy
Rated 3 out of 5

Tracy

29 March 2024
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 5 out of 5

Love everything about curaleaf clinic. The docs are all very nice, they take the time to listen, and the care overall has been everything i was looking for.

Patient Service
Rated 5 out of 5

All of the people working there that i have been in contact with have been very personable and professional.

Website Experience
Rated 5 out of 5

the website is really easy to use.

Communication
Rated 5 out of 5

Curaleaf staff are great at responding to emails and calls quickly and with good answers.

Billing Transparency
Rated 5 out of 5

I think cuarleaf has been above board with all the billing stuff.

Waiting Times
Rated 3 out of 5

The only issue i have had so far with the clinic is the longer than expected waiting times to receive my prescription delivery, but this has only happened twice.

Follow-Up Care
Confidentiality and Privacy
Rated 5 out of 5

I was assured during my first appointment that the clinic abides by all the privacy laws concerning medical records

Gavin

29 March 2024
Overall Satisfaction
Rated 3 out of 5
Quality of Medical Care
Rated 4 out of 5

I am satisfied with this

Patient Service
Rated 1 out of 5

They make feel like your on egg shells don’t want to help don’t recognise the medication to be important as they said it’s a plant poor patient communicating skills and terrible attitude towards patients

Website Experience
Rated 4 out of 5

Satisfied

Communication
Rated 1 out of 5

Worst I have ever experienced

Billing Transparency
Rated 4 out of 5

Satisfied

Waiting Times
Rated 3 out of 5

ok

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5