Curaleaf Clinic Reviews
Curaleaf clinic (formerly Sapphire Clinics) pioneers in delivering specialised medical cannabis services and alternative treatments online, with a focus on compassionate, patient-centred care. Explore the clinic’s details on this page, or scroll to read Curaleaf reviews.
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About the Clinic
Curaleaf is a multiple award winning and pioneering medical cannabis clinic in the UK, bringing new medical solutions to the forefront of patient care from the comfort of your home.
Curaleaf was the first clinic to open (as Sapphire Clinics) after a law change in 2018, offering alternative treatments and compassionate care. With a commitment to patient care, they provide a wide range of specialised medical services tailored to patients with untreatable conditions in areas such as pain, palliative care, neurological, psychological, gastroenterology and paediatric disorders.
Their end to end care allows patients to feel looked after with every step of their care tailored to meet their individual medical requirements. Curaleaf have a high commitment to delivering excellent care and undertake research coupled with patient advocacy that makes a difference.
Patients can book a virtual doctors appointment are matched with specialist consultant doctors and healthcare professionals. Each specialist is dedicated to improving the lives of patients through advanced medical therapies and innovative treatment plans. Patients will receive follow up appointments and can reorder repeat prescriptions monthly.
Curaleaf’s specialist doctors are keen to explore the full range of available options for patients looking to find a solution with cannabis-based medicinal products with a selection of oils, flowers and vape devices available for prescription.
Sign Up Process
The process for signing up to Curaleaf is a little more complicated than it needs to be, and may pose some challenges for people who are not computer savvy. While the information needed by Curaleaf is in line with other private medical cannabis clinics, the way that it is laid out is less instinctive.
Navigating through the multiple steps may feel overwhelming, particularly for those unfamiliar with online forms. The detailed questions asked about medical history, GP contact information, and personal details are necessary but could be presented in a more user-friendly manner. Despite these hurdles, completing the signup process is a crucial step to accessing personalised medical cannabis treatment, and as long as you have some skills/experience with using the internet then you should be just fine.
A more streamlined and simplified form design, coupled with clear instructions, could significantly improve the experience.
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Curaleaf clinic is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Curaleaf linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Curaleaf cannabis clinic specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Curaleaf cannabis clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Curaleaf directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.
Inital Consultations
Follow-up Appointments
Pharmacist-led Follow-up Appointments
Initial Appointment for Psychiatric Patients
Curaleaf Clinic Discount Code and Promotions
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Formerly known as Sapphire Clinics (with the change of name happening on 8 January 2024), Curaleaf Clinic specialises in providing medical cannabis treatment options to patients in the United Kingdom. Curaleaf is known as one of the largest providers in the UK.
Yes, Curaleaf are legal and are regulated by the Care Quality Commission in the UK and Healthcare Improvement Scotland, ensuring they adhere to the required standards and regulations for providing medical cannabis treatments.
Curaleaf refers its patients to Curaleaf Pharmacy as the default pharmacy.
Curaleaf purely focuses on providing cannabis-based treatment options to patients who have not responded to at least two traditional/conventional treatment options for their specific health issues.
To begin your medical cannabis journey with Curaleaf, head to the website and fill out the eligibility questionnaire. If you are found to be potentially eligible for treatment, you will then be prompted to create an account, upload your medical history documents, and book your first appointment.
Curaleaf offers access to medical cannabis treatment for a wide range of health conditions, including chronic pain, mental health disorders, neurological conditions, and more.
Yes, patient reviews and testimonials for Curaleaf can be found just below this section.
Curaleaf’s head office is located at head office is located at 10 Harley St, London, W1G 9QY. They offer a fully virtual service, so patients can access consultations and treatment from the comfort of their own homes.
Curaleaf support staff are available during normal business hours, Monday to Friday, from 9 am to 5 pm.
That depends on a range of factors, but as a general guide –
Curaleaf Clinic offers various pricing options for consultations and treatments.
Consultation Fees:
Curaleaf Access Scheme Members:
- Initial Appointment: £50
- Follow-up Appointments: £50 each
- Pharmacist-led Follow-up Appointments: £50 each
Non-Members:
- Initial Appointment: £210
- Follow-up Appointments: £125 each
- Pharmacist-led Follow-up Appointments: £125 each
- Initial Appointment for Psychiatric Patients: £420
Subscription Plans:
- Year One: £15 per month, covering the initial appointment and four routine check-ups.
- Year Two and Beyond: £10 per month, covering four appointments annually.
Curaleaf’s clinical team consist of specialists, GPs, prescribing pharmacists, nurses and healthcare professionals with years of experience in the field. They cover a range of medical discipline, including chronic pain, neurology, psychiatry, and gastroenterology.
Medical cannabis is not a ‘first line’ treatment option in the UK. It is only considered when traditional treatments have not been effective. Curaleaf’s team of experts work with patients to find the most suitable cannabis-based treatment option/s for the specific health issue being treated, with regular 3 monthly check-ups.
User Reviews
I dont know yet, I was first told that I am eligible, and then got told a week later I am declined without any reason given, i just get redirected back to the letter that says I got passed
They don’t fully seem to know what is going on themselves and can be quite slow at getting back to you
The website is easy enough to use ,however you get completely locked out if the decide to decline you so you can no longer use you’re own account
I’m still I the dark as to what’s going on, on the chat service the advisor has made out it’s as if the second decision to decline me is possibly a mistake because of medical history that i gave them twice about a week ago and hasn’t been looked at yet , I still don’t know 🤷♂️
Again I still don’t know what’s going on yet, or if I am actually fully approved or declined, all I know is I payed my consultation fee and have been getting all sorts of answers since
The waits are actually quite long and the results are more than disappointing
Also doesn’t apply right now as I can’t get that far at the minute
I think they’re OK in this section, but who knows
The first appointment never actually happened, which was frustrating. I’d booked it, planned around it, and then nothing. But once I did get seen, the doctor was great. Took the time to listen and made me feel like my input actually mattered.
Things started badly with the missed appointment. I raised my concerns and expected it to be a bit of a battle, but Danielle from customer support got in touch the very next day and sorted everything out quickly. That changed the whole feel of the experience.
Booking was simple, though something clearly went wrong in the system the first time. Second time round it worked as expected, no problems.
Once I raised the issue, it got dealt with quick. Didn’t have to send ten emails or sit on hold forever. That alone puts them ahead of a few other places I’ve tried.
No dodgy charges or sneaky extras. Didn’t get billed for the appointment that didn’t happen either, which is how it should be.
Not too bad. The first one didn’t happen, but the second was booked fast. Didn’t feel like I was waiting forever.
Too early to say long term, but they sorted the first problem fast. Makes me think they’d sort future stuff too if it came up.
Been a patient for more than a year, all the clinicians are super welcoming and patient
Superb
Really easy to use website
One of the big plusses of my time with curaleaf is how great the communication is with both drs and staff
No issues for appointments or med delivery
Social Media Links
Explore the following links to connect with Curaleaf on various social media platforms.