Skip to content
Integro clinics reviews

Integro Reviews

Integro Clinics in the UK offers comprehensive medical cannabis solutions online, enhancing patients’ quality of life. On this page, find information about the clinic or scroll down to read Integro reviews.

Top Rated Cannabis Clinics

1
User Rating
Rated 5 out of 5
5.0
Visit Website Read reviews
2
User Rating
Rated 4.8 out of 5
4.8
Visit Website Read reviews
3
User Rating
Rated 3.8 out of 5
3.8
Visit Website Read reviews

About the Clinic

Integro Clinics is a leading medical cannabis clinic in the UK. Renowned for its commitment to providing alternative medical solutions, Integro Clinics offer a range of services from appointments, to prescriptions with repeats available, all dispensed through a partnered pharmacy – IPS. They offer hope where conventional medical options have failed to make a difference. Integro  Medical Clinics provide patient focussed, high quality medical care that is effective, appropriate and timely.

Integro work with highly trained medical professionals with an experience of prescribing medical cannabis products for over three years, providing an understanding service without judgement and a commitment to excellence.  Whoever you speak to, a dedicated specialist nurse, patient support or a doctor, you will be listened to, making sure your patient journey is safe and successful. They want to make sure you feel like you understand the process, will guide you through every step of the way and are happy to answer any of the many questions they know patients are likely to have.

Integro also carries their own range of prescription products. Their comprehensive specialised medical service available online is tailored to meet the unique needs of each individual.

With a dedicated team of helpful professionals, Integro Clinics is keen on improving the quality of life for patients through alternative medical interventions.

Integro work in partnership with their patients, families, carers and existing clinical specialists, to involve them in any decision making about their treatment and care where appropriate.

Integro clinics reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Integro Clinic is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Speak with pharmacy.
4
Make payment.
5
Receive prescription in the post.
6
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Integro linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Integro specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Subscription to treatment plans
Dispensing
Repeat prescriptions
CBD products

Pricing Information

The prices listed below are for services offered by Integro. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Integro directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointment

FREE

Follow up

£49

Repeat

£10

Contact Information

General

info@integroclinics.com
0800 464 7051
23 Harley St, London W1G 9PJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 6pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Integro cannabis clinic is legitimate and legal. They operate within UK regulations, offering cannabis medicine prescriptions that are fully compliant with these regulations. The clinic encourages collaborative care, advising patients to continue with the care and treatment of their GP and specialist whilst using cannabis medicines.

To qualify for Integro’s services, individuals typically need to have a condition that may be alleviated by medical cannabis. While the exact eligibility criteria may vary, it’s advisable to contact the clinic directly or visit their official website to understand the specific qualification process and to get more detailed information regarding eligibility.

User Reviews

Rated 3 out of 5
3.0
/
6 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Feedback on the clinic's physical environment, such as cleanliness, comfort, and parking availability.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Ahamed

9 February 2024
Overall Satisfaction
Rated 3 out of 5
Quality of Medical Care
Rated 3 out of 5

The care’s decent enough with Integro. Docs seem to know their stuff, but sometimes it feels like they simply didn’t have time to give me their full attention. It’s good, but there is room for improvement.

Patient Service
Rated 3 out of 5

Service is definitely bit hit and miss. Sometimes you’re met with a happy and patient service rep, other times it feels like you’re a bit of a bother. Most of the staff are cool, but consistency’s not their strong suit.

Website Experience
Rated 4 out of 5

The website’s easy enough to navigate, booking in through it is easy.

Facilities
Rated 5 out of 5

Never been in, but from the video consultations I’ve had and the phone calls, it seems like a very professional environment.

Communication
Rated 3 out of 5

This comes down to the patient service reps. Communication is a bit of a mixed bag, sometimes great, sometimes severely lacking. When they get it right, it’s spot on, but there’ve been a few times when messages seemed to disappear into thin air. Definitely needs some tightening up.

Billing Transparency
Rated 2 out of 5

Fair play to them for being upfront about costs, but there have been a couple of surprises along the way. A clearer breakdown of potential extras wouldn’t go amiss.

Waiting Times
Rated 3 out of 5

Waiting times aren’t too bad, but there’s definitely room for improvement. Don’t expect to to see a specialist and receive a prescription quickly, but it’s not like you’re left hanging for ages either.

Follow-Up Care
Confidentiality and Privacy
Rated 4 out of 5

No idea actually, hopefully they adhere to confidentiality practices properly. I have no reasons to believe otherwise since they are a reputable clinic.

ashley

12 December 2023
Overall Satisfaction
Rated 2 out of 5
Quality of Medical Care
Rated 3 out of 5

My experience so far with integro has been very ‘middle of the road’. as in, not amazing, not terrible, sometimes helpful, sometimes not. The doctor that has been working with me was very attentive during the initial consultation process, and he seemed to take all of my questions and concerns into consideration. I have seen a different doctor for my follow ups, and while the issue of my medicine not turning up at the stated time isn’t his fault, he also hasn’t had the answers needed to resolve this issue. Blame seems to be constantly passed off to the pharmacy, but they also don’t seem to want to take responsibility and pass the buck to the suppliers.

Patient Service
Rated 3 out of 5

Very much the same as the quality of care. Sometimes the customer service people are great, other times they are unhelpful and seem annoyed to be dealing with questions. The blame game when it comes to the issue of not receiving my ordered and prescribed medication is a common occurrence, with the finger of blame being pointed between supplier and recipient, even the delivery guys.

Website Experience
Rated 1 out of 5

Why have products on the portal that the doctor can prescribe and the patient can see if the pharmacy then tell you they’re not available?

Facilities
Rated 1 out of 5

While the pharmacy may not be part of the actual integro facilities, they’re are the ones recommeneded to provide products and services related to integro.

Communication
Rated 2 out of 5

When my order hasn’t arrived, the customer service people have promised to have it sorted within a few days only to have to wait for up to 3 weeks in my case, and then passing the buck. Not great

Billing Transparency
Rated 3 out of 5

I guess its fine, i haven’t been charged above what i expected, it just takes forever for it to turn up

Waiting Times
Rated 1 out of 5

I think ive made my point clear already on waiting times.

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5

Jim

23 November 2023
Overall Satisfaction
Rated 2 out of 5
Quality of Medical Care
Rated 1 out of 5

Not happy with the care or advice I received from one doctor in particular, and the follow up from the team at integro. Everyone is friendly and helpful at the surface level, but once you try to get any sort of real information out of them, it quickly becomes a lot harder.

Patient Service
Rated 1 out of 5

The staff are friendly and somewhat responsive, but I think the professionalism is lacking. The clinic staff gave me the run around for more than a week when I needed straight up answer to what I think are mostly straightforward questions that directly relate to cannabis medicine.

Website Experience
Rated 3 out of 5

The website is fine, not sure what else to say there.

Facilities
Rated 3 out of 5
Communication
Rated 1 out of 5

As per above, when the need for clear communication arises, the team seem to disappear. I understand that not everyone on the staff will be able to answer all questions, but the communication between staff, doctors, and patients needs to get better

Billing Transparency
Rated 3 out of 5

Transparency is fine, but Integro do charge a heft fee compared to some of the other clinics i have been looking into.

Waiting Times
Rated 2 out of 5

The waiting times for cunsults has been fine, but the time waiting for information is not ideal

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5