Integro Clinic Reviews, Pricing & FAQs | CAC UK
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Integro clinics reviews

Integro Reviews

Integro Clinics in the UK offers comprehensive medical cannabis solutions online, enhancing patients’ quality of life. On this page, find information about the clinic or scroll down to read Integro reviews.

User Rating
Rated 3.8 out of 5
3.8
/
17 reviews
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About the Clinic

Integro Clinics is a leading medical cannabis clinic in the UK. Renowned for its commitment to providing alternative medical solutions, Integro Clinics offer a range of services from appointments, to prescriptions with repeats available, all dispensed through a partnered pharmacy – IPS. They offer hope where conventional medical options have failed to make a difference. Integro  Medical Clinics provide patient focussed, high quality medical care that is effective, appropriate and timely.

Integro work with highly trained medical professionals with an experience of prescribing medical cannabis products for over three years, providing an understanding service without judgement and a commitment to excellence.  Whoever you speak to, a dedicated specialist nurse, patient support or a doctor, you will be listened to, making sure your patient journey is safe and successful. They want to make sure you feel like you understand the process, will guide you through every step of the way and are happy to answer any of the many questions they know patients are likely to have.

Integro also carries their own range of prescription products. Their comprehensive specialised medical service available online is tailored to meet the unique needs of each individual.

With a dedicated team of helpful professionals, Integro Clinics is keen on improving the quality of life for patients through alternative medical interventions.

Integro work in partnership with their patients, families, carers and existing clinical specialists, to involve them in any decision making about their treatment and care where appropriate.

Integro clinics reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Integro Clinic is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Speak with pharmacy.
4
Make payment.
5
Receive prescription in the post.
6
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Integro linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Integro specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Subscription to treatment plans
Dispensing
Repeat prescriptions
CBD products

Pricing Information

The prices listed below are for services offered by Integro. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Integro directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointment

FREE

Follow up

£49

Repeat

£10

Integro Discount Code and Promotions

No current codes or promotions available

Contact Information

General

info@integroclinics.com
0800 464 7051
23 Harley St, London W1G 9PJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 6pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Integro Clinics is a private UK medical cannabis clinic that specialises in treating chronic pain and mental health issues with cannabis-based medicinal products. Integro is one of the few private medical cannabis clinics in the UK that offers patients in-person appointments (at their Harley Street offices in London), along with telemedicine consultations for patients who are unable to travel.

Most patients who have tried at least two traditional treatment options for their specific health concern are most likely eligible for medical cannabis treatment at Integro Clinic, with a few key caveats. Patients must be over the age of 18, based in the UK, have no history of psychosis or schizophrenia, and be able to provide evidence of a qualifying condition.

Integro Clinic focuses on helping patients overcome chronic pain conditions (such as arthritis, fibromyalgia, nerve pain, and endometriosis-related pain) and mental health issues (anxiety, OCD, PTSD, depression, etc.). They also offer support for patients undergoing cancer treatment and palliative care.

To book an Integro Clinic initial appointment, patients must first complete an online registration (where they are checked for eligibility and asked to share their medical records). Once this step is complete, an initial consultation can be booked.

If the patient is found to be suitable for treatment, a prescription will be written and then reviewed by a Multi-Disciplinary Team of healthcare professionals. If approved, the prescription can then be issued by the clinic and paid for by the patient and is then released to the pharmacy for processing and delivery.

Treatment costs vary depending on where the consultation is held (in-person or via telemedicine), the treatment option/s prescribed, and how many consultations per year the patient will need. But, as a general guide:

  • Initial Video Consultation: £95
  • In-Person Consultation at Harley Street Offices: £195
  • Follow-Up Video Consultation: £95
  • Repeat Prescription Fee: £30
  • Medication Costs: Starts at around £150-£200 per month

The Grow Access Project is Integro’s affordability program for:

  • UK Armed Forces veterans
  • Low-income patients receiving disability benefits
  • UK university students
  • NHS workers and frontline emergency service workers (Blue Light Card holders)

Patients signed up to the Grow Access Project receive discounts on consultations, prescription fees, and medical cannabis products from selected brands.

Anywhere between 4 and 9 days for most eligible patients.

IPS Pharmacy (which only dispenses medical cannabis products) is the pharmacy partner of Integro Clinics.

  • Phone: +44 (0)800 464 7051 (Monday–Friday, 9:30 AM–5:00 PM)
  • Email: Head to Integro’s contact page to contact the clinic via email

User Reviews

Rated 3.8 out of 5
3.8
/
17 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Anthony

13 May 2025
Overall Satisfaction
Rated 2.0 out of 5
Quality of Medical Care
Rated 3.0 out of 5

Generally the effectiveness of treatment depends on what is available at the time and in my price range, i have had problems obtaining the most suitable ones for me.

Patient Service
Rated 1.0 out of 5

Over the last 6 months, the process was seamless and staff were helpful. This has not been the case with my last order. After placing my order with the clinic, the pharmacy sent an invoice which said one of the products were out of stock and one was close to expiry and I would need to go back to the clinic to reorder stocked products.

The staff at Integro could not explain why they let me order products that were out of stock and accepted no responsibility. I had to start the process again. I was told that my 2nd order would be processed urgently because of the mix up. My 2nd order was placed last Wednesday, I contacted Integro on Thursday and Friday and was told on both days my order had been sent to the pharmacy on both of those days. This didn’t make any sense to me and the process was taking longer than the standard procedure. I feel like I was being told whatever I wanted to hear, but not the truth.

Website Experience
Rated 2.0 out of 5
Communication
Rated 1.0 out of 5

Very poor. None of my emails were responded to despite the staff saying they check emails regularly

Billing Transparency
Rated 2.0 out of 5

The payment link never worked, had to ring and queue to pay for prescriptions.

Waiting Times
Rated 2.0 out of 5

Waiting time depended on how many were in the queue, sometimes this as long as 25 minutes

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Niall

11 April 2025
Overall Satisfaction
Rated 4.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

I have been with integro for 6 months on the GAP scheme, really helpful during a very trying time in my life. Excellent company

Patient Service
Rated 5.0 out of 5

All the staff are wondeful

Website Experience
Rated 3.0 out of 5

No problems a little slow to laod sometimes but no huge issues

Communication
Rated 5.0 out of 5

Very good from both the doctors and staff

Billing Transparency
Rated 5.0 out of 5

No issues with billing for me

Waiting Times
Rated 3.0 out of 5

Sometimes the deliveries are a little slow but other than that no big problems

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Mark

4 April 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Super professional bunch of doctors and nurses. I have been very impressed

Patient Service
Rated 5.0 out of 5

The ladies who answer the phones are lovely and helpful

Website Experience
Rated 5.0 out of 5

I like the website its easy to order from

Communication
Rated 5.0 out of 5

some great doctors who listen and share their wisdom very clearly

Billing Transparency
Rated 5.0 out of 5

easy

Waiting Times
Rated 5.0 out of 5

I havent waited more than about 4 to 6 days for deliveries ever

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5