
Alternaleaf Reviews
Alternaleaf has one simple goal – to help patients connect with expert doctors and pharmacists who specialise in plant medicine, empowering all on their journey to better health and better medicine. See clinic specifics on this page, or scroll to explore Alternaleaf reviews.
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About the Clinic
Alternaleaf is one of the largest private cannabis clinics, servicing patients UK-wide. The expansive team of experienced healthcare professionals working with Alternaleaf offer patients in-depth knowledge and understanding of medical cannabis’s therapeutic benefits and a compassionate, patient, and understanding approach. They work closely with patients to ensure that the treatment options offered are customised to their unique health needs. Their approach to patient care is centred around a holistic view of health, recognising the interconnectedness of physical and mental well-being.
While some UK medical cannabis clinics focus on one specific aspect of treatment, Alternaleaf takes a more comprehensive approach. The team works collaboratively to address all aspects of health and well-being, offering patients suffering from a wide range of conditions the best possible care. With regular follow-ups, transparent and affordable pricing, and a commitment to evidence-based medicine, Alternaleaf strives to provide patients with the highest quality of care.
Alternaleaf is committed to serving those who have served our country. By partnering with veterans’ charities Blue Light and Defence Discount Card, they offer discounted treatment options for UK military veterans, and their families.
All Atlernaleaf consultations are offered through their online portal, allowing patients to access the care they need from the comfort of their own homes, and without the worry of long waiting times or travel expenses.
Sign Up Process
Alternaleaf’s signup process is quite well laid out and easy to work through, although the number of clicks that need to be made to reach the end of the process is a little more than some of the other top UK medical cannabis clinics.
You will first be asked to answer a series of medical history related questions, then be asked to provide a copy of your SCR (medical records) if you have them available, and if everything is in order, you will be told whether you are eligible or ineligible to continue. If you are eligible for an initial consult with Alternaleaf, you will then be required to answer a few questions relating to your personal details (including your name, phone number, date of birth, address, etc.).
Once this is done, you will be prompted to book one of the available consult slots, and that’s it, all done.
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Alternaleaf is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Alternaleaf linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Alternaleaf specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Alternaleaf. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Alternaleaf directly for the most accurate information. Feel free to contact us with any pricing updates for any of the UK medical cannabis clinics.
First appointments
Follow up
Repeat prescriptions
Alternaleaf Discount Code and Promotions
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Alternaleaf offers patients the opportunity to receive the best in plant-based medical options here in the UK, with a focus on medical cannabis.
They sure do, with the exception of the Isle of Man and the Channel Islands.
User Reviews
The medical staff are knowledgeable and helpful.
Consistently poor communication, unresponsive, not patient centred. This team either needs to be changed or to be given rigorous training in customer service and support to develop a culture which puts the patient first.
There was a patient portal but it was taken down after I joined, so all appointments and communication have to be managed by email or phone, which is very frustrating in this digital age.
The explanations by the medical staff were fine but the follow-up communications were patchy. causing confusion and requiring time to sort out.
Right from the start they were unsure as to whether they had received the payments I made. Something must be awry with their financial management system, which really concerned me, hence I decided to leave after two months.
I was kept waiting for 20 minutes before the doctor came online for my initial assessment. He then complained that my medical notes were so lengthy he had needed more time to go through them, but he made no attempt to communicte this to me at the time of the appointment.
The quality of follow-up care was nothing like I expected from a private clinic. No-one seemed to be monitoring the prescription length, so there were gaps in my medication. Confirmation of appointments (which I had supposedly requested but hadn’t) appeared in my inbox when I had not in fact requested them. I get much better service from the NHS. After two months of this I asked to be discharged as there must be better clinics out there.
Difficult to comment on this aspect but given their general and consistent poor administration, I could not be totally confident about either privacy or confidentiality.
I really wish I had nicer things to say about Alternaleaf, especially when I have heard so many positive stories from other patients. But, unfortunately, I cannae say the same thing. Long delays, rude staff, no accountability, and terrible level of communication.
It took a week for my initial appointment to happen after signing up, then they sent me a notification for my follow up only 6 hours before I was supposed to have it, ensuring I missed it entirely and then blamed me.
Ill be changing to another clinic asap
Woeful is the best way i can describe these daftys. Professionalism should be a given in a private healthcare clinic, but is lacking terribly here.
No patient portal. Nowhere for patients to view and manage theirprescriptions, appointments, anything.
Rubbish
To have to wait a full week for an appointment with a privately run clinic is just not one in my view. Recruit more doctors
You seem to get left in the dark at every point with alternaleaf once they have your sign up money. Prices of medical flower are super expensive compared to the streets prices
very little choice of affordable flower medication too. Doc was dismissive of my conserns
It takes a very long time to get any email response
customer service people are very nice when you can get in contact with them, just takes way to long
prices are a joke, too much leaf and stem
Social Media Links
Explore the following links to connect with Alternaleaf on various social media platforms.