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Releaf Reviews

Releaf is the fastest growing UK medical cannabis provider, offering innovative healthcare, personalised treatment, and benefits for Releaf+ subscribers. See clinic specifics on this page, or scroll to explore Releaf reviews.

Top Rated Cannabis Clinics

1
User Rating
Rated 4.9 out of 5
4.9
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2
User Rating
Rated 3.8 out of 5
3.8
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3
User Rating
Rated 3.8 out of 5
3.8
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About the Clinic

Releaf seeks to differentiate from the rest of the market, through the increased value that they deliver to their patients by providing exceptional healthcare. They do so in a number of key areas in which patients are finding real value – which could be why they are the fastest growing clinic in the UK. 

If you read through their Trustpilot reviews, it’s definitely working!  

The key benefits that Releaf  patients are talking about are:

  • Releaf has vertically-integrated into the supply chain, forming deep, strategic partnerships including the only UK-grown CBPM, so that treatment plans are never interrupted. Their domestically-produced medication is also proven to be of extremely high quality.
  • Patients benefit from 30 minute consultations (most clinics have 15 minute consultations) with one of 24+ medical specialists, giving you the time to truly tell your story and to be heard. They also match specialists to conditions as part of the eligibility assessment, meaning that wherever possible, you’ll see a doctor that specialises in your condition.
  • Releaf has the only proprietary HealthTech platform in the sector that delivers an unrivalled user interface and experience – something that patients find of great benefit from feedback.
  • Experience the lowest patient:patient-support specialist ratio in the sector at Releaf, meaning that a healthcare professional familiar with your treatment plan is always available to support you when you need them, even at weekends!

Releaf is leading innovative and patient-focused healthcare solutions. They are uniquely positioned to deliver exceptional patient outcomes as the only UK clinic with a proprietary HealthTech platform. On their state-of-the-art platform, Releaf ensures that all interactions with both the Clinical and Patient Support Teams are as seamless as possible. Patients can manage their consultations, prescriptions and medication all in one place. They are committed to providing ‘best in class’ healthcare, supporting patients to take control of their lives and health. 

Releaf’s expert team of professionals and 26+ specialist doctors are dedicated to enhancing patients’ quality of life through newly available and alternative medical therapies. 

The Releaf team prides itself on employing only the highest-trained specialists, who can provide patients with a breadth of expert advice across a vast range of conditions. Their Clinical Team of 26+ consultants are not only highly qualified, but also friendly and professional, they will ensure that your story is heard, taking the time to understand your individual situation. They are committed to delivering the best possible experience for each and every patient, prescribing the right medication to match personal circumstances. 

To make sure that your Releaf journey is as smooth as possible, fitting into your everyday routine, patients have access to the online shop in their patient portal. Here, they will find all the accoutrements necessary to begin their treatment plan, with a range of top level products from Omura, including their latest Series X Dry Herb Vaporiser, exclusively available at Releaf.

Your health and wellbeing will always be Releaf’s priority; to show their commitment to this patient-first experience, Releaf has invested heavily in having the lowest ‘patient:support-specialist’ ratio in the industry; this investment means that there is an on-demand Patient Support Team ready to respond to your query within 1 working day. 

Releaf believes in your body, your health, your choice. Their focus is on putting you back in control of your health.

Sign Up Process

With their proprietary HealthTech platform, Releaf has streamlined the sign-up process to make it as straightforward and simple as possible, offering the quickest and most convenient option to register as a UK medical cannabis patient.

Releaf understands the importance of accessible healthcare and does everything it can to make it as easy as possible for patients to access their services. Patients can sign up through their website on either their mobile phone or computer, and the entire process takes less than 5 to 10 minutes.

Once you have completed the free eligibility checker, you will be asked to create an account and give your consent for Releaf to access your medical records and your GP details. You will then be prompted to pick a consultation date and time and then pay for the consultation. It’s really that simple!

Releaf also offers a “Money-Back Eligibility Guarantee”. If the Releaf Clinical Teams decides cannabis-based medicines may not be the right fit for you, and as long as you have provided all the essential information accurately and truthfully, you will be entitled to a full refund of your initial consultation.

Patient Charter

Releaf is also uniquely-positioned in the UK CBMP sector, following a Patient Charter that demonstrates their commitment to patients. 

Important elements of this include: 

  • The timely and consistent supply of the highest-quality medication – Releaf only works with providers that can guarantee this, and we are committed to maintaining an excess of 150kg in our storage facility at any given time, to ensure that you will always receive your medication within 2-4 working days.
  • The strictest prescribing guidelines in the sector; Releaf is continuously auditing patient outcomes, and to support this commitment, all Releaf doctors must pass the ‘Prescribing Guidelines and Best Practice Training Programme’ ahead of seeing patients.
  • Privacy and discretion; Releaf adheres to strict GDPR regulations and have also incorporated Stripe ID verification to their payment platform to ensure your privacy. Your medication will also be delivered in discreet packaging, through a signed delivery service.
  • That you will be listened to; Releaf works collaboratively to ensure the best level of care, and all patients will be treated equally. Releaf will always put the patient experience at the heart of all they do.

Streamlining the Supply Chain

To ensure that your treatment plan is never interrupted, Releaf has vertically-integrated into the supply chain, securing strategic partnerships with trusted partners worldwide. The partnerships include:

  • Glass Pharms, the UK’s first domestically-grown CBMP. In a first of its kind deal, Releaf teamed up with UK-based, Home Office approved, and MHRA regulated, legal Medical Cannabis cultivator, Glass Pharms. As well as ensuring the supply chain is continually sustainable, Glass Pharms invested more than £26 million into implementing sustainable, eco-friendly practices, such as utilising rainwater, and methane from food waste, to develop a net carbon negative cultivation process. 
  • SOMAÍ, the leading EU-GMP European pharmaceutical and biotech company with the most advanced EU GMP-certified cannabinoid-containing pharmaceuticals portfolio, including flavoured mint-flavoured Cannabis oils, with the texture of extra-virgin olive oil, exclusively available at Releaf.

With partnerships such as SOMAÍ, Glass Pharms and our other trusted partners, Releaf is taking innovative approaches to ensure patient outcomes are optimised, while supporting the local economy, benefiting the environment, and improving patient experience.

Eligibility Criteria

To be eligible for a Medical Cannabis prescription, patients must have:

Already tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Received a formal diagnosis.
Been previously prescribed medication or therapy for their condition.
Never been diagnosed with Psychosis

Patient Journey

The patient journey at Releaf is seamless, and is outlined below with the necessary steps to access their services:

1
Check your eligibility.
2
Book your initial consultation.
3
Have your consultation with one of Releaf’s specialists.
4
Work with your consultant to decide a treatment plan.
5
Complete your prescription. 
6
Receive your medication at your door within 2-4 working days. 
7
Book a follow up appointment.

Conditions Treated

All of the Medical Cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of Medicinal Cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

All patients can find an exhaustive list of the conditions for which they are able to provide effective Treatment Plans, on their website.

Staff

We invite you to discover and learn more about the Releaf Teams below, to familiarise yourself with their medical professionals, specialists and team who are responsible for delivering exceptional patient outcomes.

Services Offered

We’ve outlined the array of services that Releaf specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Subscription to treatment plans
Dispensing
Repeat prescriptions
CBD products

Pricing Information

The prices listed below are for services offered by Releaf. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Releaf directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

With Releaf+, patients will see a reduction in the cost of their treatment plan and can enjoy ongoing care from their specialists, with all follow-up consultations included. With Releaf+, you’ll also enjoy free delivery on your prescriptions and, as always, on-demand access to their dedicated Patient Support Team.

Initial Consultation (and follow-ups)

£99

Optional subscription fee for reduced service costs

£39.99

Cannabis cultivars

From £7.99

Contact Information

General

support@releaf.co.uk
020 3657 3346
Unit 3 Castlebridge Office Village, Castle Marina Road, Nottingham, NG7 1TN

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard
Stripe

Operating Hours

Mon-Fri

8:30am - 5:30pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Releaf is legitimate and legal. It’s an all-encompassing Medical Cannabis clinic offering consultations with UK-registered doctors, to prescribe personalised treatment plans. The Clinic also provides a unique medical cannabis card with built-in QR codes and 2-factor authentication, to its patients, facilitating the legal carrying of their medication in the UK.

To qualify for Releaf, individuals need to book a consultation with a specialist Releaf doctor to confirm their eligibility and agree on a personalised treatment plan. The treatments provided by Releaf may not be suitable for everyone, hence the importance of the initial consultation to assess each individual’s circumstances and medical condition.

The Releaf card is a unique medical cannabis card provided to patients of Releaf UK cannabis clinic. It contains a QR code that digitally holds all prescription details, designed to be carried by patients at all times. If questioned by police, the QR code allows for quick validation (with 2-factor authentication) of the patient’s legal authorization to carry medical cannabis.

This card aims to provide peace of mind and confidence to patients, enabling them to carry their medication legally​.

User Reviews

Rated 4.9 out of 5
4.9
/
38 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Will

3 October 2024
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

After battling through anxiety issues for a few years and trying the conventional route (Valium, therapy) without great success, I decided that it was time to try something else. A friend suggested releaf, I had a look at the website, and decided to give it a go.

Best decision, the level of care has been actually amazing. The doctor is so kind, has worked with me over the past 4 months to find an option that works well fro me both during the dau and at night

Patient Service
Rated 5.0 out of 5

Very good, everyone I have spoken to has been awesome

Website Experience
Rated 5.0 out of 5

Great webiste, super easy to use

Communication
Rated 5.0 out of 5

5 stars

Billing Transparency
Rated 5.0 out of 5

cheaper than what i was paying when i was self medicating

Waiting Times
Rated 4.0 out of 5

only thing i can possibly mark them down on is that one delivery was 4 days late, but they were easy to talk with to sort it all out

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

Yara

26 September 2024
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

My doc is great – more helpful than the 7 or so docs I’ve seen in the last 5 years trying to work out what going on with my sciatica and arthritis.

Had an issue with supply chain a few months ago but that’s all been great the past 3 months, and they offered me a slight discount as an apology on the delays.

Patient Service
Rated 5.0 out of 5

extremely proffesional and always availble when i call

Website Experience
Rated 5.0 out of 5

The patient portal is great, and so is the knowledge tab so much info on medical cannabis

Communication
Rated 5.0 out of 5

Honestly such a positive surprise. Easy to contact always and very helpful

Billing Transparency
Rated 0.0 out of 5
Waiting Times
Rated 4.0 out of 5

Only thing i can mark them down on is the delivery issues but that’s been fixed the past few months so no issue really now

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Emily

23 September 2024
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Amazing doctors, really happy with the service and the medicine have been prescribed

Patient Service
Rated 5.0 out of 5

Just as good as the medical care, all the reception staff (no reception obviously but don’t know what else to call them) are really attentive, answering emails within 24 hrs.

Website Experience
Rated 5.0 out of 5

Very easy to order through the patient-only area, you cant access that part until you have signed up. The monthly subscription works great for me

Communication
Rated 5.0 out of 5

Cant think of one situation so far where i haven’t been really surprised at how well the Releaf team (doctors and staff) have treated me. Always happy to answer questions and give extra information

Billing Transparency
Rated 5.0 out of 5

I have heard that they are a bit more expensive than some of the other clinics but I cant really see how, its all explained before any money was exchanged, the level of care is brilliant.

Waiting Times
Rated 5.0 out of 5

2 to 3 days for my prscriptions to arrive so far, the tracking with royal mail is great. You have to be home to sign for your delivery

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

I dont know but they are very professional. I will ask about this at my next follow up