Cantourage Clinic Reviews & Patient Ratings | CAC
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Cantourage Clinic Reviews

Cantourage Clinic offers personalised care, medical cannabis, and follow-up appointments, empowering patients through a private program and informative website resources. View clinic details on this page or scroll for Cantourage Clinic reviews.

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About the Clinic

Cantourage Clinic believes in encouraging patients to look at the complete range of options when trying to solve their ongoing health problems. Offering high quality care and medical cannabis treatment plans for a wide range of medical conditions. They aim to provide the safest and most effective treatment plans suited to each patient.

Cantourage offer a one to one service where patients can speak with specialist consultant doctors for an initial appointment with a follow up schedule to keep track of patient care. Their specialist healthcare professionals are compassionate and care about creating an optimal health plan tailored to your individual needs. Their staff are knowledgeable and up to date with the latest research and practices in medical cannabis.

Cantourage Clinic wants to guide patients through their journey with medical cannabis offering follow up appointments and repeat prescriptions. Their website has helpful information to guide patients on their journey. While various approaches to wellness exist, Cantourage Clinic gives patients a greater level of control with their private treatment program. Patients can access care and treatment from the service within an appropriate timescale for their needs.

The clinic takes pride in conducting research in collaboration with leading medical institutions to further advance the understanding and benefits of medical cannabis. Cantourage understand quality of care and have gone to great lengths to import some of the highest quality products available on the UK market.

cantourage clinic reviews

Sign Up Process

The signup process for Cantourage is quite straightforward, but it does involve more steps than some of the other UK private medical cannabis clinics. This process could be streamlined further to make the initial steps easier, and more user-friendly for potential patients.

When signing up with Cantourage, you will be asked to answer a lot of questions, with each one popping up as you work your way through the online form. While this ensures that the clinic gathers comprehensive information about your medical history and current health status, it can feel a little cumbersome and time-consuming. But overall, the process is easy enough and shouldn’t put you off inquiring about medical cannabis.

Along with medical history questions, you will be asked to provide the name and address of your GP, your personal phone number, and other contact information. This data helps Cantourage ensure they can reach you for follow-up appointments and any necessary communications about your treatment plan. Once all the information is submitted, you’ll be able to schedule your initial consultation with one of their specialists, who will guide you through the next steps.

 

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Cantourage is outlined along with the necessary steps to access their services:

1
Book an appointment.
2
Check eligibility.
3
Receive medication in post.
4
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Cantourage Clinic linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Cantourage Clinic specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Dispensing
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Cantourage Clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Cantourage Clinic directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£99

Follow up

£49

Repeats

FREE

Contact Information

General

contact@cantourageclinic.com
020 8050 9596
Unit 6, 13 Ramsgate Street, London, E8 2FD

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

10am - 5:30pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Cantourage Clinic is utilised primarily as a healthcare facility specialising in the prescription and administration of medical cannabis. The clinic operates with a focus on providing patients with alternative treatments for conditions that have not responded well to conventional medicine. Medical professionals at Cantourage Clinic assess patients to determine the suitability of cannabis-based therapy, tailoring treatments to individual needs. The clinic aims to improve the quality of life for patients dealing with chronic pain, neurological disorders, and other severe medical conditions through the responsible use of medical cannabis.

Yes, Cantourage Clinic operates within the legal framework in the UK, where medical cannabis is legal and can be prescribed by specialist physicians for certain medical conditions. They follow a structured process to ensure only eligible individuals receive medical cannabis prescriptions, which aligns with the legal requirements in the UK.

User Reviews

Rated 3.4 out of 5
3.4
/
17 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Luke

12 September 2024
Overall Satisfaction
Rated 4.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Outstanding, and has been for more than a year now. Only issue is delivery times from time to time, but that’s a pharmacy stuff up more than the clinic itself and it has been better in the past few months

Patient Service
Rated 5.0 out of 5

Big shoutout to the staff, they go above and beyond to help when there are any issues.

Website Experience
Rated 3.0 out of 5

pretty nice, needs an update though

Communication
Rated 5.0 out of 5

So good, especially after getting used to NHS bullshit

Billing Transparency
Rated 5.0 out of 5

No problems, could be a bit cheaper, but that’s not cantourages fault really, all clinics cost

Waiting Times
Rated 2.0 out of 5

They have got better with the delivery timing, but could still use a bit of tweaking

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Henry

22 June 2024
Overall Satisfaction
Rated 4.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Ive been very happy with everything so far, except for the delay on the delivery from time to time.

Patient Service
Rated 5.0 out of 5

all the staff are great

Website Experience
Rated 5.0 out of 5

Very easy to use

Communication
Rated 5.0 out of 5

excellent

Billing Transparency
Rated 3.0 out of 5

The waiting times for the delivery are what has effect this score

Waiting Times
Rated 1.0 out of 5

The delivery times for some of my orders have been really poor. It seems like there is always a delay or issue with getting my prescription, but they are good at replying when there is an issue

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

Iris

1 June 2024
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

Cant comment as the customer service has been so non-existent that I haven’t been able to sign up. Really surprised after seeing so many positive reviews.

Patient Service
Rated 1.0 out of 5

I have been unable to reach the clinic or get any kind of response for over a week while having issues with the sign up process.

Website Experience
Rated 3.0 out of 5

the website is okay

Communication
Rated 1.0 out of 5

terrible

Billing Transparency
Rated 1.0 out of 5

No idea but not looking good if my experience so far is anything to go by

Waiting Times
Rated 1.0 out of 5

as above

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5