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cantourage clinic

Cantourage Clinic Reviews

Cantourage Clinic offers personalised care, medical cannabis, and follow-up appointments, empowering patients through a private program and informative website resources. View clinic details on this page or scroll for Cantourage Clinic reviews.

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About the Clinic

Cantourage Clinic believes in encouraging patients to look at the complete range of options when trying to solve their ongoing health problems. Offering high quality care and medical cannabis treatment plans for a wide range of medical conditions. They aim to provide the safest and most effective treatment plans suited to each patient.

Cantourage offer a one to one service where patients can speak with specialist consultant doctors for an initial appointment with a follow up schedule to keep track of patient care. Their specialist healthcare professionals are compassionate and care about creating an optimal health plan tailored to your individual needs. Their staff are knowledgeable and up to date with the latest research and practices in medical cannabis.

Cantourage Clinic wants to guide patients through their journey with medical cannabis offering follow up appointments and repeat prescriptions. Their website has helpful information to guide patients on their journey. While various approaches to wellness exist, Cantourage Clinic gives patients a greater level of control with their private treatment program. Patients can access care and treatment from the service within an appropriate timescale for their needs.

The clinic takes pride in conducting research in collaboration with leading medical institutions to further advance the understanding and benefits of medical cannabis. Cantourage understand quality of care and have gone to great lengths to import some of the highest quality products available on the UK market.

cantourage clinic reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Cantourage is outlined along with the necessary steps to access their services:

1
Book an appointment.
2
Check eligibility.
3
Receive medication in post.
4
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Cantourage Clinic linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Cantourage Clinic specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Dispensing
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Cantourage Clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Cantourage Clinic directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£99

Follow up

£49

Repeats

FREE

Contact Information

General

contact@cantourageclinic.com
020 8050 9596
Unit 6, 13 Ramsgate Street, London, E8 2FD

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

10am - 5:30pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Cantourage Clinic is utilised primarily as a healthcare facility specialising in the prescription and administration of medical cannabis. The clinic operates with a focus on providing patients with alternative treatments for conditions that have not responded well to conventional medicine. Medical professionals at Cantourage Clinic assess patients to determine the suitability of cannabis-based therapy, tailoring treatments to individual needs. The clinic aims to improve the quality of life for patients dealing with chronic pain, neurological disorders, and other severe medical conditions through the responsible use of medical cannabis.

Yes, Cantourage Clinic operates within the legal framework in the UK, where medical cannabis is legal and can be prescribed by specialist physicians for certain medical conditions. They follow a structured process to ensure only eligible individuals receive medical cannabis prescriptions, which aligns with the legal requirements in the UK.

User Reviews

Rated 4.8 out of 5
4.8
/
8 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Feedback on the clinic's physical environment, such as cleanliness, comfort, and parking availability.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Drew

24 January 2024
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 4 out of 5

I was impressed by the medical care at Cantourage Clinic. The staff’s expertise and genuine concern for my health were evident from the get-go. Although I did encounter a few longer than expected waiting periods, the overall quality of care has made the wait for my meds worth it.

Patient Service
Rated 5 out of 5

The team was not only professional but also incredibly warm and welcoming. Every consult has been efficient yet personal, making me feel respected and valued as a patient. I was quite nervous about seeking medical cannabis treatment to begin with, but the staff eased my worries thanks to their warm and easy going approach, and how much info they have at hand.

Website Experience
Rated 5 out of 5

Navigating their website was mostly smooth sailing. It’s informative and mostly user-friendly

Facilities
Rated 5 out of 5

No idea about the actual brick and mortar place, but online, this clinic is really easy to use.

Communication
Rated 4 out of 5

I found communication with the clinic to be one of their strong suits. Whether I had a query or needed an update, they were prompt and clear. The rare delays I experienced were not anyone fault, just day to day stuff really.

Billing Transparency
Rated 5 out of 5

One aspect I particularly appreciated was the billing transparency. There were no surprises; every cost was clearly explained upfront.

Waiting Times
Rated 4 out of 5

While there were times I had to wait, especially for medication deliveries, the overall efficiency in scheduling and handling appointments was commendable. It was clear to me that the clinic values the time and schedules of its patients.

Follow-Up Care
Confidentiality and Privacy
Rated 5 out of 5

Eve

12 December 2023
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 5 out of 5

My experience so far with cantourage has been brilliant, the best clinic of the three that i have so far tried. The medical care team including both the doctors and nurses are professional, friendly and take the time where the previous clinics seemed super rushed. They have provided me with tailored advice and multiple options on how best to manage my medical condition through medical cannabis treatments when the products i had been prescribed in that past hadn’t worked as well as i hoped.

Patient Service
Rated 5 out of 5

Also no complaints here, the service team at cantourage are professional and have always been helpful in providing the what seems to me like good advice and information while not making any judgement.

Website Experience
Rated 4 out of 5

The website is easy to use and but can take some time to load in my experience. that could be a me issue though The online consultations have been very smooth and have had no connectivity issues.

Facilities
Rated 3 out of 5

cant comment on the facilities, as i have only contacted cantourage through online, however they are professional and prompt to respond.

Communication
Rated 5 out of 5

This leads back to what I wrote above, but i have found everyone associated with cantourage to be helpful with being able to over the top, professional while still maintaining an approachable attitude, and very clear in their communication.

Billing Transparency
Rated 0 out of 5
Waiting Times
Rated 5 out of 5

No problems for me with waiting times, all my consults have been booked quickly and the doctors have been on time. My medication has always arrived before or on the day expected.

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5

Alex

21 November 2023
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 5 out of 5

Cantourage is a great clinic, the two doctors that I have had consultations with were both very knowledgeable and understanding.

Patient Service
Rated 5 out of 5

All the staff seem to be in the know when it comes to not only cannabis medicine, but also general medical advice. Super professional, no issues from my end.

Website Experience
Rated 4 out of 5

A little slow at times, but that could be due to my internet connection I guess. All of the online consultations have been smooth.

Facilities
Rated 0 out of 5
Communication
Rated 5 out of 5

The last clinic I was signed up with before cantourage didn’t seem to care about fully explaining my options and helping me understand what I need to do next. With Cantourage, I felt like the team really took the time to sit down and listen to me speak about my specific health needs.

Billing Transparency
Rated 5 out of 5

No surprises at all, everything was explained in full before I paid.

Waiting Times
Rated 4 out of 5

I have had to wait up to a week once after a consultation was cancelled, but they got back to me and booked a new consultation. Every other time it has been a fast turnaround.

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5