Cantourage Clinic Reviews & Patient Ratings | CAC
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Cantourage Clinic Reviews

Cantourage Clinic offers personalised care, medical cannabis, and follow-up appointments, empowering patients through a private program and informative website resources. View clinic details on this page or scroll for Cantourage Clinic reviews.

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About the Clinic

Cantourage Clinic believes in encouraging patients to look at the complete range of options when trying to solve their ongoing health problems. Offering high quality care and medical cannabis treatment plans for a wide range of medical conditions. They aim to provide the safest and most effective treatment plans suited to each patient.

Cantourage offer a one to one service where patients can speak with specialist consultant doctors for an initial appointment with a follow up schedule to keep track of patient care. Their specialist healthcare professionals are compassionate and care about creating an optimal health plan tailored to your individual needs. Their staff are knowledgeable and up to date with the latest research and practices in medical cannabis.

Cantourage Clinic wants to guide patients through their journey with medical cannabis offering follow up appointments and repeat prescriptions. Their website has helpful information to guide patients on their journey. While various approaches to wellness exist, Cantourage Clinic gives patients a greater level of control with their private treatment program. Patients can access care and treatment from the service within an appropriate timescale for their needs.

The clinic takes pride in conducting research in collaboration with leading medical institutions to further advance the understanding and benefits of medical cannabis. Cantourage understand quality of care and have gone to great lengths to import some of the highest quality products available on the UK market.

cantourage clinic reviews

Sign Up Process

The signup process for Cantourage is quite straightforward, but it does involve more steps than some of the other UK private medical cannabis clinics. This process could be streamlined further to make the initial steps easier, and more user-friendly for potential patients.

When signing up with Cantourage, you will be asked to answer a lot of questions, with each one popping up as you work your way through the online form. While this ensures that the clinic gathers comprehensive information about your medical history and current health status, it can feel a little cumbersome and time-consuming. But overall, the process is easy enough and shouldn’t put you off inquiring about medical cannabis.

Along with medical history questions, you will be asked to provide the name and address of your GP, your personal phone number, and other contact information. This data helps Cantourage ensure they can reach you for follow-up appointments and any necessary communications about your treatment plan. Once all the information is submitted, you’ll be able to schedule your initial consultation with one of their specialists, who will guide you through the next steps.

 

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Cantourage is outlined along with the necessary steps to access their services:

1
Book an appointment.
2
Check eligibility.
3
Receive medication in post.
4
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Cantourage Clinic linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Cantourage Clinic specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Dispensing
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Cantourage Clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Cantourage Clinic directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£99

Follow up

£49

Repeats

FREE

Contact Information

General

contact@cantourageclinic.com
020 8050 9596
Unit 6, 13 Ramsgate Street, London, E8 2FD

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

10am - 5:30pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Cantourage Clinic is utilised primarily as a healthcare facility specialising in the prescription and administration of medical cannabis. The clinic operates with a focus on providing patients with alternative treatments for conditions that have not responded well to conventional medicine. Medical professionals at Cantourage Clinic assess patients to determine the suitability of cannabis-based therapy, tailoring treatments to individual needs. The clinic aims to improve the quality of life for patients dealing with chronic pain, neurological disorders, and other severe medical conditions through the responsible use of medical cannabis.

Yes, Cantourage Clinic operates within the legal framework in the UK, where medical cannabis is legal and can be prescribed by specialist physicians for certain medical conditions. They follow a structured process to ensure only eligible individuals receive medical cannabis prescriptions, which aligns with the legal requirements in the UK.

User Reviews

Rated 4.4 out of 5
4.4
/
14 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Freddy

22 May 2024
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 4 out of 5

Pretty bloody hard to fault Cantourage, but i want this to be a fully transparent review after being a patient for 16 months, so here it is.

Overall, this is a very well run clinic with amazing doctors and easygoing staff. My meds almost always turn up on time, the prices are very reasonable, and the selection of strain options is huge. The only real downside is the time it takes to receive my meds – not every month, but maybe 1 out of three months, the delivery is late.

Patient Service
Rated 5 out of 5

The fact that the staff are so easygoing, friendly, and attentive to any issues makes a huge difference to the feel of the clinic. Love how laid back they are and so helpful

Website Experience
Rated 5 out of 5

The area for patients to choose the strains is great!

Communication
Rated 5 out of 5
Billing Transparency
Rated 5 out of 5

I shopped around before signing up, cantourage is (or was a year ago) among the cheapest options

Waiting Times
Rated 3 out of 5

meds are slow to be delivered some months

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5

Holly

20 May 2024
Overall Satisfaction
Rated 5 out of 5
Quality of Medical Care
Rated 5 out of 5

Brilliant. Have loved every interaction so far, really great doctors and clinic

Patient Service
Rated 5 out of 5

No need for complaints at all, they have all been so nice

Website Experience
Rated 5 out of 5
Communication
Rated 5 out of 5

Communication is on point, all the staff and doctors are very attentive

Billing Transparency
Rated 5 out of 5

I haven’t been startled by the bills as yet, everything seems very above board

Waiting Times
Rated 5 out of 5

I have been seen on the day, or the next day everytime i have requested a consult. The meds have all arrived on time

Follow-Up Care
Confidentiality and Privacy
Rated 5 out of 5

Nigel A.

17 May 2024
Overall Satisfaction
Rated 2 out of 5
Quality of Medical Care
Rated 1 out of 5

This months delivery is the second in a row where I have had an error on my prescription. Not good enough. WIll be looking for another clinic.

Patient Service
Rated 1 out of 5

They haven’t been able to fix my issue for over 6 weeks now

Website Experience
Rated 3 out of 5

The website is fine

Communication
Rated 1 out of 5
Billing Transparency
Rated 1 out of 5

How can i be happy with billing whe they have got two prescriptions in a row wrong?

Waiting Times
Rated 3 out of 5
Follow-Up Care
Confidentiality and Privacy
Rated 3 out of 5