Cantourage Clinic Reviews & Patient Ratings | CAC
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Cantourage Clinic Reviews

Cantourage Clinic offers personalised care, medical cannabis, and follow-up appointments, empowering patients through a private program and informative website resources. View clinic details on this page or scroll for Cantourage Clinic reviews.

User Rating
Rated 3.1 out of 5
3.1
/
23 reviews
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About the Clinic

Cantourage Clinic believes in encouraging patients to look at the complete range of options when trying to solve their ongoing health problems. Offering high quality care and medical cannabis treatment plans for a wide range of medical conditions. They aim to provide the safest and most effective treatment plans suited to each patient.

Cantourage offer a one to one service where patients can speak with specialist consultant doctors for an initial appointment with a follow up schedule to keep track of patient care. Their specialist healthcare professionals are compassionate and care about creating an optimal health plan tailored to your individual needs. Their staff are knowledgeable and up to date with the latest research and practices in medical cannabis.

Cantourage Clinic wants to guide patients through their journey with medical cannabis offering follow up appointments and repeat prescriptions. Their website has helpful information to guide patients on their journey. While various approaches to wellness exist, Cantourage Clinic gives patients a greater level of control with their private treatment program. Patients can access care and treatment from the service within an appropriate timescale for their needs.

The clinic takes pride in conducting research in collaboration with leading medical institutions to further advance the understanding and benefits of medical cannabis. Cantourage understand quality of care and have gone to great lengths to import some of the highest quality products available on the UK market.

cantourage clinic reviews

Sign Up Process

The signup process for Cantourage is quite straightforward, but it does involve more steps than some of the other UK private medical cannabis clinics. This process could be streamlined further to make the initial steps easier, and more user-friendly for potential patients.

When signing up with Cantourage, you will be asked to answer a lot of questions, with each one popping up as you work your way through the online form. While this ensures that the clinic gathers comprehensive information about your medical history and current health status, it can feel a little cumbersome and time-consuming. But overall, the process is easy enough and shouldn’t put you off inquiring about medical cannabis.

Along with medical history questions, you will be asked to provide the name and address of your GP, your personal phone number, and other contact information. This data helps Cantourage ensure they can reach you for follow-up appointments and any necessary communications about your treatment plan. Once all the information is submitted, you’ll be able to schedule your initial consultation with one of their specialists, who will guide you through the next steps.

 

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Cantourage is outlined along with the necessary steps to access their services:

1
Book an appointment.
2
Check eligibility.
3
Receive medication in post.
4
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Cantourage Clinic linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Cantourage Clinic specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Dispensing
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Cantourage Clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Cantourage Clinic directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£99

Follow up

£49

Repeats

FREE

Cantourage Clinic Discount Code and Promotions

No current codes or promotions available

Contact Information

General

contact@cantourageclinic.com
020 8050 9596
Unit 6, 13 Ramsgate Street, London, E8 2FD

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

10am - 5:30pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Cantourage Clinic is utilised primarily as a healthcare facility specialising in the prescription and administration of medical cannabis. The clinic operates with a focus on providing patients with alternative treatments for conditions that have not responded well to conventional medicine. Medical professionals at Cantourage Clinic assess patients to determine the suitability of cannabis-based therapy, tailoring treatments to individual needs. The clinic aims to improve the quality of life for patients dealing with chronic pain, neurological disorders, and other severe medical conditions through the responsible use of medical cannabis.

Yes, Cantourage Clinic operates within the legal framework in the UK, where medical cannabis is legal and can be prescribed by specialist physicians for certain medical conditions. They follow a structured process to ensure only eligible individuals receive medical cannabis prescriptions, which aligns with the legal requirements in the UK.

User Reviews

Rated 3.1 out of 5
3.1
/
23 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Steven

4 December 2024
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Cant fault them, they have been brill for over a year that i have been with them

Patient Service
Rated 5.0 out of 5

Extremely helpful and easy to get a hold of through phone or email

Website Experience
Rated 5.0 out of 5

easy for me to use, never a problem

Communication
Rated 5.0 out of 5

yep always easy to chat with an they listen to me

Billing Transparency
Rated 0.0 out of 5
Waiting Times
Rated 5.0 out of 5

No long waits for my deliveries or for the appointments

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

Josh

7 November 2024
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

Orders late every single time by at least 2 weeks. simply unacceptable, and then you have to chase them for a response. service has gone wayyyyy downhill the past 6 or so months with these guys unfortunetly

Patient Service
Rated 1.0 out of 5

theyll take weeks to respond to an email, but only minutes to a bad review! LOL

Website Experience
Rated 1.0 out of 5

useless, no live chat

Communication
Rated 1.0 out of 5

as above, pretty self explanitory

Billing Transparency
Rated 1.0 out of 5

prices are fine – inline with other clinics, but the service and wait times make the value for money drop

Waiting Times
Rated 1.0 out of 5
Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Jonathon B.

17 October 2024
Overall Satisfaction
Rated 4.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Been briliant for almosyt 2 years now. No complaints other than the lack of strain options at times, but other than that very good indeed

Patient Service
Rated 5.0 out of 5

The staff are always very helpful

Website Experience
Rated 5.0 out of 5

Easy to order and make appointments through the portal

Communication
Rated 5.0 out of 5

Very nice people, both the docs and staff are great

Billing Transparency
Rated 3.0 out of 5

A little pricier than some other clinics but i don’t mind when the staff are so great

Waiting Times
Rated 3.0 out of 5

Have had to wait for a few deliveries and chase them but other than that all good, mostly the meds get to my door within 4 or 5 days.

Follow-Up Care
Confidentiality and Privacy
Rated 3.0 out of 5

Not too sure about this one