CB1 Medical Clinic Reviews, Pricing & FAQs | CAC UK
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CB1 Medical Reviews

CB1 Medical is making a difference in the quality of life for patients by offering complementary treatment options when conventional means have failed. See clinic specifics on this page, or scroll to explore CB1 Medical reviews.

User Rating
Rated 3.3 out of 5
3.3
/
17 reviews
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About the Clinic

CB1 Medical is one of the smaller private medical cannabis clinics currently servicing patients across the UK, but it is quickly growing in popularity due to its patient-focused approach and dedication to providing the highest quality medical cannabis treatment.

CB1 Medical was established by a team of leading Consultant Clinicians at Willows Health, the foremost NHS primary care provider in the Midlands, supporting over 60,000 patients. With an extensive background in pain management, their consultants have observed first-hand the significant positive impact of medical cannabis on patients’ well-being.

With a foundation built on decades of experience, CB1 Medical is dedicated to fostering trust with all patients while offering them the chance at a better quality of life through medical cannabis treatment. The team at CB1 Medical believes in the power of education and aims to empower patients by providing them with accurate information about medical cannabis and its potential benefits.

CB1 Clinic Reviews

Sign Up Process

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at CB1 Medical is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Meet consultant.
4
Pay for prescription.
5
Receive in post.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of CB1 Medical linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that CB1 Medical specialises in below to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by CB1 Medical. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with CB1 Medical directly for the most accurate information. Feel free to contact us with any pricing updates for the UK medical cannabis clinics.

First appointments

£50 - free for Veterans, ex-service personnel, ex-emergency services personnel

Follow up

£50 - FREE after first consult payment for new patients in 2024

Repeat prescriptions

No information available

CB1 Medical Discount Code and Promotions

No current codes or promotions available

Contact Information

General

enquiries@cb1medical.com
0116 273 1233
184 Coleman Rd, Rowlatts Hill, Leicester LE5 4LJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

8:30am - 8pm

Saturday

9am - 5pm

Sunday

10am - 4pm

Clinic FAQs

Yes, CB1 Medical has a clinic in Leicester where patients can go for in-person consultation. They also offer a fully virtual consultation option for those who are unable to visit the clinic in person.

 

Yes, CB1 Medical offer free specialist consults for all ex-serving members of the military, and for ex-emergency service workers.

User Reviews

Rated 3.3 out of 5
3.3
/
17 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Chris

10 May 2025
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

Rubbish, was sent small buds when I ordered normal size ones and the company doesn’t care

Patient Service
Rated 1.0 out of 5

No help at all

Website Experience
Rated 4.0 out of 5

The app is good but not the service or the flower I was prescribed

Communication
Rated 1.0 out of 5

Rubbish so hard to talk to anyone

Billing Transparency
Rated 1.0 out of 5

wud be fine if the buds were atculayy the right size

Waiting Times
Rated 1.0 out of 5

too long for the type of flower I was sent

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

James

3 April 2025
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

sent me bad flowers twice, tasted like heavy chemicals

Patient Service
Rated 1.0 out of 5

hard to get through to, and they pass the buck when you do

Website Experience
Rated 1.0 out of 5

ugly, clunky website

Communication
Rated 1.0 out of 5

hard to reach the through the phone

Billing Transparency
Rated 1.0 out of 5

the products i have been sent have been terrible so def not worth the money

Waiting Times
Rated 1.0 out of 5
Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

R Humphreys

12 March 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

As a long standing medical user, they were very helpful without trying to push any unwanted treatments/products. As with all uk medical cannabis, the products themselves can be hit or miss, but they certainly stock enough quality strains to keep me happy.

Patient Service
Rated 5.0 out of 5

Dr Tordorf was very pleasant and understanding during our initial consultation as well as being happy to receive feedback from myself. The staff at the dispensary are always available to answer questions and have often called me directly after receiving emails

Website Experience
Rated 5.0 out of 5

Much improved over the 4 months I have been a patient, now working smoothly and make ordered medicines much easier. Would be good if they allow patients to leave reviews for the medicines they have tried.

Communication
Rated 5.0 out of 5

As per previous comments, all good and getting better, often I will receive a call when I send a mail with a query or question.

Billing Transparency
Rated 5.0 out of 5

They are currently the cheapest clinic in the UK and only charge £50 a year fee, only additional charges is postage.

Waiting Times
Rated 5.0 out of 5

Again much improved, I find if I order my prescription on a Monday morning, it is usually signed off by the Dr immediately and then it is pretty much always received by Wednesday 1am via tracked postage.

Follow-Up Care
Confidentiality and Privacy
Rated 4.0 out of 5

No Major issues,. but slight knockdown as some of the packaging has been sub par, albeit I saw a big improvement in my last delivery. Sending in paper postage bags is not acceptable as any damage could expose the contents to post office workers or even neighbours, Also when we are paying £500+ for the contents, it really would not hurt to put some more effort in the packaging, even when packed securely in boxes, maybe something to protect the contents and stop them rattling around would be a good idea.