Mamedica Reviews
Mamedica is a UK medical cannabis provider focused on digital consultations and specialist-led prescribing for eligible patients. Check clinic information on this page, or scroll down to read Mamedica reviews.
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About the Clinic
Mamedica is a well known name in the UK’s medical cannabis world, dedicated to delivering newly available healthcare solutions. They are becoming one of the fastest growing cannabis clinics in the UK and pride themselves in offering exceptional medical care, support and advice during each step of the patient journey.
Mamedica offers patient-centered care through digital appointments through their easy to navigate website with specialist doctors with a follow up appointment schedule and a repeat prescription service. They provide alternative medical services setting them apart from traditional private pain clinics, prescribing eligible patients a wide spectrum of specialised cannabinoid treatments and expert care.
With a team of dedicated professionals, Mamedica is focused on enhancing the well-being of patients with individual care plans. Mamedica have recently released their own brand of strains which are available to patients through their clinic. Specialist consultant doctors are able to prescribe a range of cannabis-based medicinal products to patients who meet an eligibility criteria, for chronic and ongoing medical conditions that are failed to be helped by conventional and traditional treatment options.
Patients are able to self refer to Mamedica making the pathway to access available to anyone who meets the eligibility criteria.
Mamedica are affordable, friendly and understand the needs of patients who have failed to find help through otherwise available options in the NHS.
Sign Up Process
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Mamedica is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Mamedica linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Mamedica specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Mamedica. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Mamedica directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.
First appointments
Follow up
Switch clinic
Repeat prescription
Mamedica Discount Code and Promotions
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Yes, Mamedica is legitimate and legal. It is a licensed medical cannabis clinic situated in London, UK, authorised by the Care Quality Commission and General Pharmaceutical Council to prescribe and dispense medical cannabis to patients
To qualify for Mamedica, patients need to have tried two or more types of treatments, medicines, or therapies as prescribed by a GP or licensed practitioner, with no previous history of psychosis or schizophrenia. Eligibility can be checked by answering a few short questions online on Mamedica’s website, after which patients can schedule and pay for their consultation
Mamedica delivers medication to patients via a secure courier within a timeframe of three to four working days.
User Reviews
Highly concerning practice, they sell prescription medication that has 2 days left until expiry and don’t offer a refund.
Customer service is TERRIBLE! Kay from customer services advices me not to touch the product after the expiry date and to not use more than 20% of the product so I can get a refund. I had correspondence with Deborah on the day of delivery for her then not to reply for 3 days (which let the product exceed the expiry date) for her to tell me there’s nothing they can do.
They are more than quick enough to take your money for signing up however absolutely useless when it comes to giving it back.
One of the worst customer service I’ve ever had to experienced. I was told a manager would be contacting me 2 weeks ago however they are quick enough to contact you when you leave a review.
They find it okay practice to sell out of date prescription medication and their excuse is I’ve paid for it so it’s my fault. Every other invoice I’ve had has never had a date even though the prescription I’ve had in the past has 2 weeks left till expiry however never was it put on the invoice however they think it’s okay to give you medication with 2 days left.
Struggle getting through to the right people when you have a problem. Not one of them could care less about your issues you are having with them.
These people really need to be looked into as I am seriously worried they are performing malicious sales.
This I couldn’t comment on as I haven’t seen any of my personal information from Mamedica.
The video call app is poor and you can’t understand any of the doctors.
In my opinion also they don’t seem the most helpful in answering questions.
I once had a consultation whilst the doctor sat out in a cafe/bar which I did find very unprofessional,
Like I said the doctor was at a cafe/bar whilst conducting my appointment which I find to be a breach of data protection and very unprofessional when it is so costly.
The website has been improved although the prescription ordering process has common problems
I haven’t been able to understand my doctors through video call
Price is very transparent upon request of prescription however I have had my invoice forgotten multiple times much like the situation im in whilst writing this review
I’ve never had a problem booking appointments.
My appointment has been forgot about by the staff though leaving me with two days holiday from work instead of one to receive my appointment
There is never an easy month with Mamedica prescription requests are ignore, refills aren’t sent on time and have also been lost by Royal Mail in the past which very nearly left me down £280
The doctor took my appointment from a caffe/bar I find this to be a breach of data protection laws and very unprofessional
The doctors at Mamedica are always amazing. Consultations have been positive, and the scheme for people on benefits or disability is a good idea. It is set up as a one-off payment, although there are some caveats.
Staff are friendly and polite, and the sign-up process was straightforward. There have been some issues though. At times the team have given different explanations for the same problem, such as why certain products were not stocked
The new patient portal is a lot better than the old one and easy enough to use. I also really like that they include Boveda humidity packs with every order.
The team are polite, but at times the information is not consistent. It makes it difficult to know what is accurate when one member of staff says one thing and another says something completely different.
This is where I have had the most frustration. I was charged £10 for a split delivery when I should not have been. Instead of a refund, I only received credit for my next order. If you want your prescription sent to another pharmacy, that is another £10 fee, even though it is the same medication. I had been told the only extra fee would be for split deliveries, so that did not feel fair.
Ordering itself is usually quick and straightforward. The problem has been when prescriptions are sent to other pharmacies. I have had to wait up to two weeks because the pharmacy said they were still waiting on Mamedica to send the prescription or the shared care plan.
The doctors provide good support and advice, really cannot fault them there.
I have not noticed any issues with confidentiality
Social Media Links
Explore the following links to connect with Mamedica on various social media platforms.