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mamedica clinic reviews

Mamedica Reviews

Mamedica is a leading UK medical cannabis provider with digital appointments, specialist doctors, and their own strains for patient well-being. Check clinic information on this page, or scroll down to read Mamedica reviews.

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About the Clinic

Mamedica is a well known name in the UK’s medical cannabis world, dedicated to delivering newly available healthcare solutions. They are becoming one of the fastest growing cannabis clinics in the UK and pride themselves in offering exceptional medical care, support and advice during each step of the patient journey. 

Mamedica offers patient-centered care through digital appointments through their easy to navigate website with specialist doctors with a follow up appointment schedule and a repeat prescription service. They provide alternative medical services setting them apart from traditional private pain clinics, prescribing eligible patients a wide spectrum of specialised cannabinoid treatments and expert care.

With a team of dedicated professionals, Mamedica is focused on enhancing the well-being of patients with individual care plans. Mamedica have recently released their own brand of strains which are available to patients through their clinic. Specialist consultant doctors are able to prescribe a range of cannabis-based medicinal products to patients who meet an eligibility criteria, for chronic and ongoing medical conditions that are failed to be helped by conventional and traditional treatment options. 

Patients are able to self refer to Mamedica making the pathway to access available to anyone who meets the eligibility criteria.

Mamedica are affordable, friendly and understand the needs of patients who have failed to find help through otherwise available options in the NHS.

mamedica clinic reviews

 

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Mamedica is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Speak to pharmacy
4
Cannabis dispensed to your door via post.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Mamedica linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Mamedica specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Mamedica. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Mamedica directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£150

Follow up

£75

Switch clinic

£25

Repeat prescription

FREE

Contact Information

General

info@mamedica.co.uk
0330 580 1170
2 Lower Sloane St, London SW1W 8BJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 6pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Mamedica is legitimate and legal. It is a licensed medical cannabis clinic situated in London, UK, authorised by the Care Quality Commission and General Pharmaceutical Council to prescribe and dispense medical cannabis to patients

To qualify for Mamedica, patients need to have tried two or more types of treatments, medicines, or therapies as prescribed by a GP or licensed practitioner, with no previous history of psychosis or schizophrenia. Eligibility can be checked by answering a few short questions online on Mamedica’s website, after which patients can schedule and pay for their consultation

Mamedica delivers medication to patients via a secure courier within a timeframe of three to four working days.

User Reviews

Rated 2.6 out of 5
2.6
/
7 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Feedback on the clinic's physical environment, such as cleanliness, comfort, and parking availability.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Michael

11 February 2024
Overall Satisfaction
Rated 3 out of 5
Quality of Medical Care
Rated 5 out of 5

The doctors are top-notch – really know their stuff when it comes to cannabis treatment. They’re thorough in assessing and tailoring treatments to fit. Bit of a wait, but worth it for the care.

Patient Service
Rated 4 out of 5

The staff are usually really friendly and approachable, although sometimes it seems like they’ve got a lot on their plate. But hey, they do try to make you feel comfortable, which is definitely a big plus!.

Website Experience
Rated 4 out of 5

I found the website to be really user-friendly and easy to navigate. Booking an appointment was a piece of cake, with the whole process being super smooth and hassle-free. However, it would be great if they could provide more detailed information about the different treatments they offer.

Facilities
Rated 3 out of 5

Haven’t had to visit in person thanks to their delivery system. The home delivery is a game-changer for me, as i live in a very rural area, so finding a convenient way to access medical cannabis is great. I just wish they were more on top of this system, i have had to wait for weeks a few times for my medicine to arrive, luckily i had some backed up as i didn’t go through it as fast as the doctor expected.

Communication
Rated 2 out of 5

Communication can be a bit hit or miss, you know? Sometimes you get quick-ish responses, but other times, the wait times on the phone line are ridiculous. They could definitely step up their game in this area.

Billing Transparency
Rated 3 out of 5

Pricing’s upfront, which is refreshing. No hidden costs sprung up on me, and they’re clear about what’s covered and what’s not, but the fact that i have had to wait for so long at times for my prescription to arrive is less than ideal, and no offer of compensation for these long waits

Waiting Times
Rated 1 out of 5

The waiting time for delivery has been a bit of a headache. They’ve been late several times, which wasn’t ideal, but they come through eventually.

Follow-Up Care
Confidentiality and Privacy
Rated 4 out of 5

The waiting time for delivery has been a bit of a headache. They’ve been late more than a couple of times, which wasn’t ideal, but they do always come through eventually.

Manny

24 November 2023
Overall Satisfaction
Rated 2 out of 5
Quality of Medical Care
Rated 2 out of 5

Hard to know how many stars to give here, as the dr that has been handling my consults has been superb, but every other aspect has been sub par. The never ending waiting times on receiving my medication has been frustrating to say the least.

Patient Service
Rated 2 out of 5

Staff are all and super friendly when you do get through to them but not helpful when needed. Endless calls that get placed in a hold queue then just hangs up after 20 or so mins waiting.

Dont let them put you on hold for any reason otherwise say goodbye to the next little while.

Website Experience
Rated 3 out of 5

Nothing wrong with the website

Facilities
Rated 1 out of 5

If facilities includes their pharmacy and delivery process, then all i can say is absolute rubbish.

Communication
Rated 1 out of 5

No one seems to able to tell me why every single prescription has been been late by more than a week, instead shifting blame between the clinic and the pharmacy, or putting me on hold for the call to eventually hang up

Billing Transparency
Rated 3 out of 5

I guess the transparency is fine, they haven’t asked for more money anyway

Waiting Times
Rated 1 out of 5

See above comments

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5

Jess

7 November 2023
Overall Satisfaction
Rated 3 out of 5
Quality of Medical Care
Rated 4 out of 5

The doctors and clinical staff are all very nice, and seem to care about patient welfare. But, it has taken forever for some of my prescriptions to turn up. So far, i have waited upward of 2 months for meds that were prescribed and promised on a certain date, only for them to arrive sometimes weeks late.

I really like everything else about this clinic, and so I hope they sort out the supply chain issues soon, or i will be forced to look elsewhere. Luckily, I have been frugal with my usage and had some backup medication saved, otherwise I would have been left with no options.

Patient Service
Rated 2 out of 5
Website Experience
Rated 5 out of 5
Facilities
Rated 0 out of 5
Communication
Rated 3 out of 5
Billing Transparency
Rated 5 out of 5
Waiting Times
Rated 1 out of 5

I dont know how the waits can be so long. Literally promised that i would receive one of my prescription on a certain date three times, and each time it got delayed.

Follow-Up Care
Confidentiality and Privacy
Rated 0 out of 5