Mamedica Clinic Reviews, Pricing & FAQs | CAC UK
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mamedica clinic reviews

Mamedica Reviews

Mamedica is a leading UK medical cannabis provider with digital appointments, specialist doctors, and their own strains for patient well-being. Check clinic information on this page, or scroll down to read Mamedica reviews.

User Rating
Rated 3.3 out of 5
3.3
/
28 reviews
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About the Clinic

Mamedica is a well known name in the UK’s medical cannabis world, dedicated to delivering newly available healthcare solutions. They are becoming one of the fastest growing cannabis clinics in the UK and pride themselves in offering exceptional medical care, support and advice during each step of the patient journey. 

Mamedica offers patient-centered care through digital appointments through their easy to navigate website with specialist doctors with a follow up appointment schedule and a repeat prescription service. They provide alternative medical services setting them apart from traditional private pain clinics, prescribing eligible patients a wide spectrum of specialised cannabinoid treatments and expert care.

With a team of dedicated professionals, Mamedica is focused on enhancing the well-being of patients with individual care plans. Mamedica have recently released their own brand of strains which are available to patients through their clinic. Specialist consultant doctors are able to prescribe a range of cannabis-based medicinal products to patients who meet an eligibility criteria, for chronic and ongoing medical conditions that are failed to be helped by conventional and traditional treatment options. 

Patients are able to self refer to Mamedica making the pathway to access available to anyone who meets the eligibility criteria.

Mamedica are affordable, friendly and understand the needs of patients who have failed to find help through otherwise available options in the NHS.

mamedica clinic reviews

 

Sign Up Process

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Mamedica is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Speak to pharmacy
4
Cannabis dispensed to your door via post.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Mamedica linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Mamedica specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Mamedica. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Mamedica directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£150

Follow up

£75

Switch clinic

£25

Repeat prescription

FREE

Mamedica Discount Code and Promotions

No current codes or promotions available

Contact Information

General

info@mamedica.co.uk
0330 580 1170
2 Lower Sloane St, London SW1W 8BJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 6pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Mamedica is legitimate and legal. It is a licensed medical cannabis clinic situated in London, UK, authorised by the Care Quality Commission and General Pharmaceutical Council to prescribe and dispense medical cannabis to patients

To qualify for Mamedica, patients need to have tried two or more types of treatments, medicines, or therapies as prescribed by a GP or licensed practitioner, with no previous history of psychosis or schizophrenia. Eligibility can be checked by answering a few short questions online on Mamedica’s website, after which patients can schedule and pay for their consultation

Mamedica delivers medication to patients via a secure courier within a timeframe of three to four working days.

User Reviews

Rated 3.3 out of 5
3.3
/
28 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Harry

9 May 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Top shelf flower and medical advice frm the team at mamedica

Patient Service
Rated 5.0 out of 5

Also very good with dealing with any issues. I have been with mamedica for over a year now and always been dealt with very well

Website Experience
Rated 3.0 out of 5

Bit clunky, not much info in terms of blogs and all that, but easy enough to use and order

Communication
Rated 5.0 out of 5

Really great, so easy to chat with the drs and staff

Billing Transparency
Rated 5.0 out of 5

i havent had any shocks or anything like thta

Waiting Times
Rated 3.0 out of 5

the deliveries are sometimes a few days late, only real complaint

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

trevor

17 April 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

I’ve been with Mamedica nearly two years now. The doctors I’ve spoken to have always been understanding, calm, and they don’t just go through the motions. It feels like they actually want to get it right for you, not just sign something off and move on. That’s made a big difference.

Patient Service
Rated 5.0 out of 5

Everyone’s been polite and helpful. No complaints at all there.

Website Experience
Rated 5.0 out of 5

The portal works, but it’s not the slickest. Sometimes it takes a few clicks to find what you’re after, but once you get used to it, it’s fine. Booking appointments and messaging the team has always worked without too much fuss.

Communication
Rated 4.0 out of 5

Always got a reply. Might not be instantly but I never felt ignored. If I’ve had a question or needed help someone’s usually got back to me within a day or so.

Billing Transparency
Rated 5.0 out of 5

Prices were clear from day one. No surprise charges or random fees. I’m on the benefits scheme as well which helps a lot with keeping things afforable. Really appreciate that.

Waiting Times
Rated 4.0 out of 5

Not too bad overall. Sometimes there’s a wait, but nothing major. One time my meds took a bit longer to arrive but they let me know so I wasn’t left guessing.

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

No problems here. Everything’s been handled properly, no wrong info sent out or anything like that. Feels like they’ve got that side under control.

Betty

29 March 2025
Overall Satisfaction
Rated 4.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Doctor was lovely actually, really listened to what I was saying. Didn’t feel rushed, and they explained things in plain English, which helped. Felt like they knew what they was on about. Left feeling more confident about the whole thing. Been a bit of up and down since It’s helped me sleep better and my knees don’t ache quite as much now, so no regrets there. Just wish the process wasn’t such a hassle. If they sorted the admin out, I’d be happy to carry on.

Patient Service
Rated 3.0 out of 5

Service was okay, nothin special. People were polite enough but a bit cold if I’m honest. Would’ve liked it to feel a bit more personal. Still, they did get back to me when I needed help.

Website Experience
Rated 2.0 out of 5

Didn’t get on with the website at all. Bit of a nightmare if you ask me. Hard to log in, and tryin to find anything was a real faff. Gave up and rang them in the end.

Communication
Rated 2.0 out of 5

They could defo be quicker with replies. Emailed a couple times and heard nothin for days. I ended up calling instead. Once you get through, they’re helpful, but it shouldn’t take that much effort.

Billing Transparency
Rated 5.0 out of 5

No problems here. Knew what I was payin and it matched what they told me at the start. No funny business or hidden extras. Can’t fault them for that, to be fair.

Waiting Times
Rated 2.0 out of 5

Bit of a shambles the follow up was. Would’ve liked things to be a bit more on the ball. they moved my follow up without tellin me properly, there was an email, but I didn’t see it and they only sent it about an hour before

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

I have zero idea about this but I would hope its good since they have my medical records