Mamedica Clinic Reviews & Patient Ratings | CAC
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mamedica clinic reviews

Mamedica Reviews

Mamedica is a leading UK medical cannabis provider with digital appointments, specialist doctors, and their own strains for patient well-being. Check clinic information on this page, or scroll down to read Mamedica reviews.

User Rating
Rated 2.9 out of 5
2.9
/
20 reviews
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About the Clinic

Mamedica is a well known name in the UK’s medical cannabis world, dedicated to delivering newly available healthcare solutions. They are becoming one of the fastest growing cannabis clinics in the UK and pride themselves in offering exceptional medical care, support and advice during each step of the patient journey. 

Mamedica offers patient-centered care through digital appointments through their easy to navigate website with specialist doctors with a follow up appointment schedule and a repeat prescription service. They provide alternative medical services setting them apart from traditional private pain clinics, prescribing eligible patients a wide spectrum of specialised cannabinoid treatments and expert care.

With a team of dedicated professionals, Mamedica is focused on enhancing the well-being of patients with individual care plans. Mamedica have recently released their own brand of strains which are available to patients through their clinic. Specialist consultant doctors are able to prescribe a range of cannabis-based medicinal products to patients who meet an eligibility criteria, for chronic and ongoing medical conditions that are failed to be helped by conventional and traditional treatment options. 

Patients are able to self refer to Mamedica making the pathway to access available to anyone who meets the eligibility criteria.

Mamedica are affordable, friendly and understand the needs of patients who have failed to find help through otherwise available options in the NHS.

mamedica clinic reviews

 

Sign Up Process

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Mamedica is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Speak to pharmacy
4
Cannabis dispensed to your door via post.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Mamedica linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Mamedica specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Mamedica. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Mamedica directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£150

Follow up

£75

Switch clinic

£25

Repeat prescription

FREE

Contact Information

General

info@mamedica.co.uk
0330 580 1170
2 Lower Sloane St, London SW1W 8BJ

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 6pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Mamedica is legitimate and legal. It is a licensed medical cannabis clinic situated in London, UK, authorised by the Care Quality Commission and General Pharmaceutical Council to prescribe and dispense medical cannabis to patients

To qualify for Mamedica, patients need to have tried two or more types of treatments, medicines, or therapies as prescribed by a GP or licensed practitioner, with no previous history of psychosis or schizophrenia. Eligibility can be checked by answering a few short questions online on Mamedica’s website, after which patients can schedule and pay for their consultation

Mamedica delivers medication to patients via a secure courier within a timeframe of three to four working days.

User Reviews

Rated 2.9 out of 5
2.9
/
20 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Jack

4 October 2024
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

So far this is my first month with mamedica and I’ve had nothing but clarity from the emails down to the initial consultation and the products does what it says on the tin

Patient Service
Rated 5.0 out of 5

So far everyone I’ve spoken to has been polite and professional on the phone I’ve not really had to contact them out of the specific details like consultation times and emails that sort of thing

Website Experience
Rated 4.0 out of 5

Website is good could do with some updates in the drop down menu but apart from that all is okay

Communication
Rated 5.0 out of 5

This follows up with the questions further up all the information was clear and understandable any questiones I might have had they gave me ample opportunities to to ask them

Billing Transparency
Rated 4.0 out of 5

It’s pretty hard to really delve into the costs I’ve tried medbud.wiki but from what I can see the prices aren’t there and it’s hard to tell what there actually stocking all I really know is it ranges from 5 pound upwards it would be nice to have an official list with prices at the side on the website

Waiting Times
Rated 5.0 out of 5

Overall I think the process took around 3 weeks for me but I would imagine this goes down to the communication from your local gp to mamedica as I got a lot of the information from them myself to speed up the process on mamedicas side of things

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

Fine as far as I know I’ve not had any data leaks or any issues as far as I know

Lee

3 September 2024
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

They leave you waiting at the appointment for hours and was told the doctors will ring me

Patient Service
Rated 1.0 out of 5

Realy bad communication once they have your money

Website Experience
Rated 1.0 out of 5

There site does not allow you to connect with the doctors

Communication
Rated 1.0 out of 5

super hard to get them to reply to you by email

Billing Transparency
Rated 1.0 out of 5
Waiting Times
Rated 1.0 out of 5

Cause you massive amounts of anxiety and stress

Follow-Up Care
Confidentiality and Privacy
Rated 1.0 out of 5

daniel

15 August 2024
Overall Satisfaction
Rated 2.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

cant hear the medical staff on zoom, so broken communication, 1st month on prescription and they forgot to send out a repeat so now im out of medication and still waiting to hear back after 3 days of explaining this

Patient Service
Rated 2.0 out of 5

after your 2nd appointment just get left in the dark.

Website Experience
Rated 4.0 out of 5

easy to navigate on website

Communication
Rated 1.0 out of 5

the customer service team they are lovely but once you speak to a doctor the quality in care and communication seem like two different catagorys

Billing Transparency
Rated 4.0 out of 5

accurate

Waiting Times
Rated 1.0 out of 5

long time in online waiting room, poor connection. communication breakdown because nobody can hear each other.

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

cant fault, had no issues in this section