Lyphe Clinic Reviews, Pricing & FAQs | CAC UK
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lyphe reviews

Lyphe Reviews

Lyphe is a prominent UK medical cannabis provider, specialising in pain, neurology, psychiatry, and committed to enhancing patient well-being through innovation. Check clinic information on this page, or scroll down to read Lyphe clinic reviews.

User Rating
Rated 2.9 out of 5
2.9
/
30 reviews
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About the Clinic

Lyphe is a well known presence in the UK medical cannabis space with over four years of patient care behind them. Easy to talk to, Lyphe have specialised experts who are focused on bringing care back into the hands of the patient. Qualifying patients can book an appointment and speak to a consultant doctor with experience prescribing cannabis for their specific conditions.

Lyphe’s team is dedicated to raising awareness about how medical cannabis can help conditions specialising in pain, neurology and psychiatry. Their selective range of medicines and medical services available through their helpful website is designed to cater to the unique needs of each individual tailoring a treatment plan based on their circumstances.

Lyphe is passionate about enhancing the quality of life for patients through cutting-edge medical interventions and offers a follow up appointment plan for ongoing treatment meaning you will be able to amend your treatment plan on an ongoing basis.

Lyphe is an advocate for medical cannabis as an essential treatment for chronic diseases and medical conditions where existing available medication has not improved patient quality of life.  So, if you are new to medical cannabis or have experience already, Lyphe are able to understand your unique needs and offer a solution just for you.

lyphe clinic reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Lyphe is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Select ongoing treatment plan.
4
Prescription dispensed via post.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Lyphe linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Lyphe specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Subscription to treatment plans
Dispensing
Repeat prescriptions
CBD products

Pricing Information

The prices listed below are for services offered by Lyphe. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Lyphe directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

Appointments

£49

Repeats

£30

Lyphe Discount Code and Promotions

No current codes or promotions available

Contact Information

General

info@lyphe.com
020 3928 2813
10 Harley St, London W1G 9PF

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9:30am - 8pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Yes, Lyphe Clinic is legitimate and legal. It is one of the first medical cannabis clinics to begin treating patients in the UK, and operates with experienced doctors in the field of medical cannabis.

To qualify for Lyphe treatment plans, individuals need to specify the type of condition they are looking to treat, which could range from pain, neurological, to psychiatric conditions. It’s required that the condition has been previously diagnosed by a medical professional, and that the individual has been prescribed medicine or therapy for it. However, medical cannabis cannot be prescribed to those diagnosed with psychosis or schizophrenia. These criteria align with UK guidelines which recommend patients to have tried conventional treatments before opting for medical cannabis.

Update 24/11/23 : This morning reports started to appear on Reddit and social media that Lyphe Group had entered administration. While no official announcement has been made in the Gazette, the company has responded to discussions on social channels stating that patient care will continue for the immediate future.

User Reviews

Rated 2.9 out of 5
2.9
/
30 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Adrian

4 September 2025
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 2.0 out of 5

When I first joined Lyphe my doctor was really good, very empathetic and supportive and made the start of treatment feel easy. They helped with the first couple of prescriptions and I thought I had found the right place. After that it slowly went downhill. The doctors started changing all the time so you never see the same person twice and it got confusing. On top of that the stock was never consistent so a few times I had to take something that just did not work for me because the right option was not there.

Patient Service
Rated 1.0 out of 5

When I finally called to close my account the person I spoke to did not seem to care, they just discharged me and that was it. No talk about the money I had already spent or the problems I had faced, just a very flat end to it all.

Website Experience
Rated 3.0 out of 5

Webiste is fine

Communication
Rated 1.0 out of 5

I called to make sure I was still inside the six month window for my consultation and the person on the phone said I was, so I went ahead and booked. I waited more than a week for that appointment. Twenty minutes before it was due the doctor messaged me to say actually I was over six months and would need to redo the whole initial assessment from the start. Huge waste of time, just avoid this clinic in my view

Billing Transparency
Rated 1.0 out of 5

The money side of things was poor. They asked me to pay another £20 for access to my NHS records even though I had been paying £17.99 every month for eight months without using their services. That adds up to nearly £150 wasted and nobody offered anything back, no refund, no goodwill, just “sorry nothing we can do”.

Waiting Times
Rated 1.0 out of 5

As above mentioned

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Nick H

14 August 2025
Overall Satisfaction
Rated 3.0 out of 5
Quality of Medical Care
Rated 3.0 out of 5

When I first joined, the process was straightforward and the doctors were easy to talk to. Over time that’s changed. The range of what theyll actually prescribe has got smaller, and I’ve had to deal with rewritten prescriptions because stock wasn’t available. Hopefully it gets better again soon

Patient Service
Rated 4.0 out of 5

Lauren, the patient coordinator, deserves a shout out. She sorted issues that other people couldn’t, kept me updated, and didn’t just give up when things got complicated. If more of the team had her attitude, the whole place would run better.

Website Experience
Rated 3.0 out of 5

The booking system itself works okay, but it doesn’t change the fact that there’s not much choice available and you can’t rely on what’s shown being in stock.

Communication
Rated 3.0 out of 5

Lauren is the reason I’ve had any resolution to problems. Outside of her, replies can be super slow

Billing Transparency
Rated 3.0 out of 5

No hidden charges I’ve seen

Waiting Times
Rated 2.0 out of 5

Delays have become normal. Even when the doctor prescribes quickly, the pharmacy side takes longer than it should

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

No privacy issues I’m aware of

Steve

9 July 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

My patient journey with Lyphe’s been great from day one. Everything felt clear and professional without being overly formal or overcomplicated. Docs are easygoing, respectful, and much more understanding than other specialists I have seen for my health issues

Patient Service
Rated 5.0 out of 5

Staff have always been friendly and easy to talk to. Whenever I’ve emailed or phoned up, someone got back to me quickly and didn’t just brush me off.

Website Experience
Rated 4.0 out of 5

Site’s simple enough to use and I haven’t had any real issues.

Communication
Rated 5.0 out of 5

Emails always replied to, calls returned, and I never left waiting.

Billing Transparency
Rated 5.0 out of 5

No issues with payments or pricing for me

Waiting Times
Rated 5.0 out of 5

Appointment was sorted quick, script wasn’t delayed, meds arrived when they said to expect them with clear tracking

Follow-Up Care
Confidentiality and Privacy
Rated 5.0 out of 5

All handled properly. Felt safe sharing info with them.