Lyphe Reviews
Lyphe is a prominent UK medical cannabis provider, specialising in pain, neurology, psychiatry, and committed to enhancing patient well-being through innovation. Check clinic information on this page, or scroll down to read Lyphe clinic reviews.
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About the Clinic
Lyphe is a well known presence in the UK medical cannabis space with over four years of patient care behind them. Easy to talk to, Lyphe have specialised experts who are focused on bringing care back into the hands of the patient. Qualifying patients can book an appointment and speak to a consultant doctor with experience prescribing cannabis for their specific conditions.
Lyphe’s team is dedicated to raising awareness about how medical cannabis can help conditions specialising in pain, neurology and psychiatry. Their selective range of medicines and medical services available through their helpful website is designed to cater to the unique needs of each individual tailoring a treatment plan based on their circumstances.
Lyphe is passionate about enhancing the quality of life for patients through cutting-edge medical interventions and offers a follow up appointment plan for ongoing treatment meaning you will be able to amend your treatment plan on an ongoing basis.
Lyphe is an advocate for medical cannabis as an essential treatment for chronic diseases and medical conditions where existing available medication has not improved patient quality of life. So, if you are new to medical cannabis or have experience already, Lyphe are able to understand your unique needs and offer a solution just for you.
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Lyphe is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Lyphe linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Lyphe specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Lyphe. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Lyphe directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.
Appointments
Repeats
Lyphe Discount Code and Promotions
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Yes, Lyphe Clinic is legitimate and legal. It is one of the first medical cannabis clinics to begin treating patients in the UK, and operates with experienced doctors in the field of medical cannabis.
To qualify for Lyphe treatment plans, individuals need to specify the type of condition they are looking to treat, which could range from pain, neurological, to psychiatric conditions. It’s required that the condition has been previously diagnosed by a medical professional, and that the individual has been prescribed medicine or therapy for it. However, medical cannabis cannot be prescribed to those diagnosed with psychosis or schizophrenia. These criteria align with UK guidelines which recommend patients to have tried conventional treatments before opting for medical cannabis.
Update 24/11/23 : This morning reports started to appear on Reddit and social media that Lyphe Group had entered administration. While no official announcement has been made in the Gazette, the company has responded to discussions on social channels stating that patient care will continue for the immediate future.
User Reviews
When I first joined Lyphe my doctor was really good, very empathetic and supportive and made the start of treatment feel easy. They helped with the first couple of prescriptions and I thought I had found the right place. After that it slowly went downhill. The doctors started changing all the time so you never see the same person twice and it got confusing. On top of that the stock was never consistent so a few times I had to take something that just did not work for me because the right option was not there.
When I finally called to close my account the person I spoke to did not seem to care, they just discharged me and that was it. No talk about the money I had already spent or the problems I had faced, just a very flat end to it all.
Webiste is fine
I called to make sure I was still inside the six month window for my consultation and the person on the phone said I was, so I went ahead and booked. I waited more than a week for that appointment. Twenty minutes before it was due the doctor messaged me to say actually I was over six months and would need to redo the whole initial assessment from the start. Huge waste of time, just avoid this clinic in my view
The money side of things was poor. They asked me to pay another £20 for access to my NHS records even though I had been paying £17.99 every month for eight months without using their services. That adds up to nearly £150 wasted and nobody offered anything back, no refund, no goodwill, just “sorry nothing we can do”.
As above mentioned
There was no proper continuity in care. Because doctors kept changing I never had the chance to build any sort of relationship with them, and with the stock problems the treatment did not feel stable.
When I first joined, the process was straightforward and the doctors were easy to talk to. Over time that’s changed. The range of what theyll actually prescribe has got smaller, and I’ve had to deal with rewritten prescriptions because stock wasn’t available. Hopefully it gets better again soon
Lauren, the patient coordinator, deserves a shout out. She sorted issues that other people couldn’t, kept me updated, and didn’t just give up when things got complicated. If more of the team had her attitude, the whole place would run better.
The booking system itself works okay, but it doesn’t change the fact that there’s not much choice available and you can’t rely on what’s shown being in stock.
Lauren is the reason I’ve had any resolution to problems. Outside of her, replies can be super slow
No hidden charges I’ve seen
Delays have become normal. Even when the doctor prescribes quickly, the pharmacy side takes longer than it should
Follow-up appointments are there and the drs are nice, but the stock issues are persistent to the point of really frustrating
No privacy issues I’m aware of
My patient journey with Lyphe’s been great from day one. Everything felt clear and professional without being overly formal or overcomplicated. Docs are easygoing, respectful, and much more understanding than other specialists I have seen for my health issues
Staff have always been friendly and easy to talk to. Whenever I’ve emailed or phoned up, someone got back to me quickly and didn’t just brush me off.
Site’s simple enough to use and I haven’t had any real issues.
Emails always replied to, calls returned, and I never left waiting.
No issues with payments or pricing for me
Appointment was sorted quick, script wasn’t delayed, meds arrived when they said to expect them with clear tracking
I knew how to get back in touch if something changed. Haven’t needed loads of follow-up, but when I did they were on it
All handled properly. Felt safe sharing info with them.
Social Media Links
Explore the following links to connect with Lyphe on various social media platforms.