My Access Clinics Reviews, Pricing & FAQs | CAC UK
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myaccessclinics reviews

MyAccess Clinics Reviews

My Access Clinics in the UK offers patient-centered medical cannabis services, including personalised care and innovative treatments, including new cannabis-based medications. Discover the clinic’s information on this page or scroll to read MyAccess Clinics reviews.

User Rating
Rated 3.0 out of 5
3.0
/
25 reviews
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About the Clinic

My Access Clinics is a medical cannabis clinic offering new treatment options for patients in the UK. They are patient-centered providing professional care and personal treatment plans. They offer private services including initial appointments and follow up care.

My Access Clinics provide virtual consultations with expert specialist consultant doctors with a wealth of experience treating people with your conditions allowing them to create a bespoke treatment plant that suits your individual needs. Get assessed and have your consultation from anywhere in the UK.

My Access Clinics website is helpful and easy to find your way around and they are committed to improving patients’ quality of life through alternative medical interventions. Their staff are highly experienced at prescribing for a range of medical conditions and can offer previously unavailable cannabis-based medications to help you find the right solution.

The clinic specialises in creating medical cannabis treatment options for a range of pain and mental health conditions. By working with the potential therapeutic benefits of medical cannabis, they aim to reduce symptoms, improve quality of life, and provide effective alternatives for patients who have struggled to find relief through conventional treatment methods.

My Access Clinics pride them selves on helping patients with debilitating conditions find affordable, good quality healthcare in the UK.

myaccessclinics reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at MyAccess Clinics is outlined along with the necessary steps to access their services:

1
Book an appointment.
2
Check Eligibility.
3
Send prescription to pharmacy.
4
Receive prescription in post.
5
Book follow up appointment.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of My Access Clinics linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that My Access Clinics specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by My Access Clinics. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with My Access Clinics directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.

First appointments

£79

MyAccess Clinics Discount Code and Promotions

No current codes or promotions available

Contact Information

General

info@myaccessclinics.com
0203 983 4007
Wilbraham Place Practice, 9a Wilbraham Pl, London SW1X 9AE

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

9am - 5pm

Saturday

9am - 1pm

Sunday

Closed

Clinic FAQs

Yes, MyAccess Clinics operates within the legal framework of the UK, where medical cannabis is legal. It can be prescribed as a ‘Special’ under the guidance of the Medicines and Healthcare products Regulatory Agency (MHRA), by doctors listed on the General Medical Council (GMC) Specialist Register.

At MyAccess Clinics, individuals may qualify for medical cannabis prescriptions for conditions like chronic pain, gastrointestinal issues, mental health conditions, and sleep disorders. However, to be eligible, you must have attempted at least two other treatments without success. Although a referral from a GP or an NHS specialist can be beneficial, it’s not mandatory. Following an initial consultation, patients are required to have follow-up appointments for optimal treatment planning and regular reviews of the prescription

User Reviews

Rated 3.0 out of 5
3.0
/
25 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

tintantommy

24 May 2025
Overall Satisfaction
Rated 2.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

Had my initial appointment a few weeks ago, I didn’t feel like the doctor really cared to be honest. The appointment was over before I knew it and they barely asked me anything about how I was actually feeling or what I’d tried before. Just kind of nodded then gave me a prescription. It felt like they were just rushing to get to the next person. Not what I was hoping for at all,

Patient Service
Rated 1.0 out of 5

Staff weren’t very helpful when I called.

Website Experience
Rated 3.0 out of 5

The website worked alright for booking, but it was a bit clunky. Took me a couple tries to upload my documents, but I managed in the end.

Communication
Rated 1.0 out of 5

I sent a couple emails and got no reply so had to call instead

Billing Transparency
Rated 1.0 out of 5

I saw the prices on the site but still very expensive compared to what I used to pay before I got medical

Waiting Times
Rated 2.0 out of 5

Booking the first appointment didn’t take too long, but after that the wait for my meds was ages.

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Paul

15 May 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

Dr Bailey has been amazing for the last 6 months I have been with myaccess clinics. Very kind and helpful, and the prescribed flower I have been trying has all been 10/10

Patient Service
Rated 5.0 out of 5

No issues my end, all the staff seem well trained

Website Experience
Rated 5.0 out of 5

easy to use and easy to make my orders

Communication
Rated 5.0 out of 5

really nothiing for me to complain about

Billing Transparency
Rated 5.0 out of 5
Waiting Times
Rated 5.0 out of 5

I have been able to get a consultation time on the day I needed each time I have had one

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Joe

2 May 2025
Overall Satisfaction
Rated 2.0 out of 5
Quality of Medical Care
Rated 3.0 out of 5

The drs obviously care, and try their best, but the delays in deliveries and missed appointments is really surprising for the money we pay

Patient Service
Rated 1.0 out of 5

No local number or office, impossible to get through to. MAC need to pick up their game or I am switching to another clinic

Website Experience
Rated 1.0 out of 5

Clunky, slow, not great at all

Communication
Rated 3.0 out of 5

Again, the drs try really hard but the whole thing is let down by the aftercare and slowness

Billing Transparency
Rated 1.0 out of 5
Waiting Times
Rated 1.0 out of 5

So long for deliveries. I even had one of the pharmacists say that if the dr puts the prescription through on Monday, they wont receive until around tues or wednesday

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5