Treat It Clinic Reviews, Pricing & FAQs | CAC UK
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Treat It Reviews

Treat It Clinic specialises in helping patients dealing with chronic pain issues find the best treatment solutions for their needs, including offering medical cannabis prescriptions where applicable. See clinic specifics on this page, or scroll to explore Treat It Clinic reviews.

User Rating
Rated 3.1 out of 5
3.1
/
21 reviews
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About the Clinic

Treat It Clinic is one of the newer online specialist pain treatment clinics that offers patients access to a range of treatment options, including medical cannabis. Treat It works with some of the top pain specialists in the country and focuses on offering treatments scientifically proven to help patients treat their symptoms while also taking a holistic approach to managing pain.

Treat It Clinic offers a variety of treatment options for patients dealing with any and all forms of chronic pain, including back pain, arthritis, fibromyalgia, and neuropathy. The clinic believes in a multidisciplinary approach to pain management is the best way to address different types of pain and their underlying causes.

On top of traditional treatment methods (like medication and physical therapy), Treat It Clinic also opens the door for patients to receive a prescription for cannabis-based therapeutic options. These include dried cannabis flower, medical cannabis oils, topicals, and more.

Treat It Clinic believes that no one should be subject to week, month, or even years-long waits to access the necessary treatment options for chronic pain treatment. They have streamlined their process, making it easy for patients to book appointments, receive consultations and recommendations, and ultimately get the symptom control they need.

Treatit Clinic Reviews

Eligibility Criteria

To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.

You have received a formal diagnosis.
You've been prescribed medication or therapy for this before.
You've never been diagnosed with Psychosis.

Patient Journey

Below, the patient journey at Treat It is outlined along with the necessary steps to access their services:

1
Check eligibility.
2
Book an appointment.
3
Meet consultant.
4
Pay for prescription.
5
Receive in post.

Conditions Treated

All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:

 

Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.

Staff

We invite you to explore the staff page of Treat It linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.

Services Offered

We’ve outlined the array of services that Treat It specialises in below, to give you a clear understanding of what’s available for your care.

Appointments
Prescriptions
Repeat prescriptions

Pricing Information

The prices listed below are for services offered by Treat It. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Treat It directly for the most accurate information. Feel free to contact us with any pricing updates for the UK medical cannabis clinics.

First appointments

£79.99

Follow up

£49.99

Repeat prescriptions

£9.99

Treat It Discount Code and Promotions

No current codes or promotions available

Contact Information

General

support@treat-it.clinic
0247 745 0733
The GP Service (UK) Limited, Coventry University Technology Park, The Techno Centre, Puma Way, Coventry CV12TT

Payment Options

Accepted payment methods

Visa
Visa Debit
Mastercard

Operating Hours

Mon-Fri

10 am - 6 pm

Saturday

Closed

Sunday

Closed

Clinic FAQs

Treat It Clinic is a chronic pain management clinic that offers cannabis based treatment options as part of their services.

Yes, Treat It Clinic operates legally within the UK’s framework for medical cannabis and has a very good reputation.

User Reviews

Rated 3.1 out of 5
3.1
/
21 reviews
Review of the healthcare provided, such as the effectiveness of treatments and the expertise of the medical staff.
Feedback on the friendliness, professionalism, and responsiveness of the clinic staff.
Includes the ease of booking appointments, the efficiency of check-in processes, and the user-friendliness of digital platforms.
Review of the clarity of explanations provided by medical staff, the adequacy of follow-up communications, and the effectiveness of patient education materials.
Feedback on the clarity of cost information and the accuracy and promptness of billing.
Feedback on the length of time patients need to wait for an appointment and in the waiting room.
Review of the quality of follow-up care, such as progress monitoring and the ease of getting prescription refills.
Feedback on how well the clinic maintains patient privacy and confidentiality.

Hugo

5 September 2025
Overall Satisfaction
Rated 1.0 out of 5
Quality of Medical Care
Rated 1.0 out of 5

I have been a patient at Treat It for six months and I have never felt more abandoned or mistreated by a healthcare provider. For a week now their IT systems have been down, which has made it impossible to book a consultation. Without that consultation I cantget my next prescription totally unnaceptable

Patient Service
Rated 1.0 out of 5

The lack of support has been appalling. I contacted customer service several times through WhatsApp and email because the phone number does not work. Every time I reached out I was met with confusing, contradictory, and frankly incompetent replies.

Website Experience
Rated 1.0 out of 5

The IT systems have been down for over a week. Patients cannot book consultations or move forward with treatment. There has been no clear explanation for this failure and no alternative offered.

Communication
Rated 1.0 out of 5

There has been no clear timeline for when the systems will be fixed, no workaround, and no urgency from staff.

Billing Transparency
Rated 3.0 out of 5

I mean without the issues, the billing would be fine. But when nothing that you pay for is working, then what?

Waiting Times
Rated 1.0 out of 5

The delay in accessing a consultation has left me without my prescription for a week.

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5

Kim

5 September 2025
Overall Satisfaction
Rated 2.0 out of 5
Quality of Medical Care
Rated 3.0 out of 5

The 1 consultation I had was with a friendly Doctor

Patient Service
Rated 1.0 out of 5

Despite multiple attempts to contact treat it regarding my treatment, I have been ignored. The staff are incompetent. As a result, I have now run out of my prescribed medication, and I have been left to struggle both physically and mentally

Website Experience
Rated 1.0 out of 5

The online consultation was not working for over a week and I’m still waiting for it to

Communication
Rated 1.0 out of 5

No communication for days. Awaiting responses to my what’s app messages and emails. The phone number does not work so you can’t speak to an actual person

Billing Transparency
Rated 5.0 out of 5

Billing has always been correct and prompt and once paid the pharmacy is quick to dispatch

Waiting Times
Rated 1.0 out of 5

Still awaiting to book a 6 month online consultation review. The system is down and no sign of it working anytime soon.

Follow-Up Care
Confidentiality and Privacy
Rated 1.0 out of 5

I have raised a serious complaint with treat it, regarding unauthorised access to my account, which I believe was carried out by an agent acting on their behalf

Paul

18 August 2025
Overall Satisfaction
Rated 5.0 out of 5
Quality of Medical Care
Rated 5.0 out of 5

A great clinic that goes above and beyond to keep its patients happy. I’ve been with Treat It for about a year now and the experience has been great. Any time I’ve needed help, the care and attention have been there.

Patient Service
Rated 5.0 out of 5

I had a problem with my prescription due to Royal Mail losing it. This morning I spoke to a gentleman named Shakir and within minutes I was able to pay for my prescription

Website Experience
Rated 5.0 out of 5

The system works well for me. I’ve been able to order and pay without any confusion.

Communication
Rated 5.0 out of 5

The interaticon I had this morning with Shakir was great, he sorted everything quickly

Billing Transparency
Rated 5.0 out of 5

No unexpected fees

Waiting Times
Rated 5.0 out of 5

Normally prescriptions come through without much delay, and the drs always turn up on time for appointments

Follow-Up Care
Confidentiality and Privacy
Rated 0.0 out of 5