Curaleaf Clinic Reviews
Curaleaf clinic (formerly Sapphire Clinics) pioneers in delivering specialised medical cannabis services and alternative treatments online, with a focus on compassionate, patient-centred care. Explore the clinic’s details on this page, or scroll to read Curaleaf reviews.
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About the Clinic
Curaleaf is a multiple award winning and pioneering medical cannabis clinic in the UK, bringing new medical solutions to the forefront of patient care from the comfort of your home.
Curaleaf was the first clinic to open (as Sapphire Clinics) after a law change in 2018, offering alternative treatments and compassionate care. With a commitment to patient care, they provide a wide range of specialised medical services tailored to patients with untreatable conditions in areas such as pain, palliative care, neurological, psychological, gastroenterology and paediatric disorders.
Their end to end care allows patients to feel looked after with every step of their care tailored to meet their individual medical requirements. Curaleaf have a high commitment to delivering excellent care and undertake research coupled with patient advocacy that makes a difference.
Patients can book a virtual doctors appointment are matched with specialist consultant doctors and healthcare professionals. Each specialist is dedicated to improving the lives of patients through advanced medical therapies and innovative treatment plans. Patients will receive follow up appointments and can reorder repeat prescriptions monthly.
Curaleaf’s specialist doctors are keen to explore the full range of available options for patients looking to find a solution with cannabis-based medicinal products with a selection of oils, flowers and vape devices available for prescription.
Sign Up Process
The process for signing up to Curaleaf is a little more complicated than it needs to be, and may pose some challenges for people who are not computer savvy. While the information needed by Curaleaf is in line with other private medical cannabis clinics, the way that it is laid out is less instinctive.
Navigating through the multiple steps may feel overwhelming, particularly for those unfamiliar with online forms. The detailed questions asked about medical history, GP contact information, and personal details are necessary but could be presented in a more user-friendly manner. Despite these hurdles, completing the signup process is a crucial step to accessing personalised medical cannabis treatment, and as long as you have some skills/experience with using the internet then you should be just fine.
A more streamlined and simplified form design, coupled with clear instructions, could significantly improve the experience.
Eligibility Criteria
To be eligible for a medical cannabis prescription, patients must have first tried two licenced medicines, treatments or therapies for their condition, as prescribed by a GP or healthcare professional.
Patient Journey
Below, the patient journey at Curaleaf clinic is outlined along with the necessary steps to access their services:
Conditions Treated
All of the medical cannabis clinics on this website operate under the stringent legal frameworks governing the prescription of medicinal cannabis. While we have not received explicit information from the clinics regarding the specific conditions they treat, we understand, based on UK legislation, that they are likely able to prescribe medicinal cannabis for a range of conditions including, but not limited to:
Anorexia, Anxiety, Arthritis, Asthma, Autism, Back Problems, Cancer, Chemotherapy-induced nausea and vomiting, Chronic pain, Chronic Inflammation, Chronic Regional Pain Syndrome, Colitis, Crohn’s disease, Depression, Diverticulitis, Dystonia, Epilepsy / Seizure management, Fibromyalgia, Frozen Shoulder, Gout, Migraines, Menopause, Neuropathic pain, Neuropathies, Palliative care, Parkinson’s Disease, Polymyalgia Rheumatica, PTSD, Rheumatoid Arthritis, Sleep disorders, Spasticity, Tremors.
Staff
We invite you to explore the staff page of Curaleaf linked below, to familiarise yourself with the medical professionals, specialists and team who are responsible for delivering patient care.
Services Offered
We’ve outlined the array of services that Curaleaf cannabis clinic specialises in below, to give you a clear understanding of what’s available for your care.
Pricing Information
The prices listed below are for services offered by Curaleaf cannabis clinic. We regularly check and update these, but please note they might differ from the current pricing at the clinic, so we advise confirming with Curaleaf directly for the most accurate information. Feel free to let us know of any pricing updates of any of the UK medical cannabis clinics by contacting us.
Inital Consultations
Follow-up Appointments
Pharmacist-led Follow-up Appointments
Initial Appointment for Psychiatric Patients
Curaleaf Clinic Discount Code and Promotions
Contact Information
General
Payment Options
Accepted payment methods
Operating Hours
Mon-Fri
Saturday
Sunday
Clinic FAQs
Formerly known as Sapphire Clinics (with the change of name happening on 8 January 2024), Curaleaf Clinic specialises in providing medical cannabis treatment options to patients in the United Kingdom. Curaleaf is known as one of the largest providers in the UK.
Yes, Curaleaf are legal and are regulated by the Care Quality Commission in the UK and Healthcare Improvement Scotland, ensuring they adhere to the required standards and regulations for providing medical cannabis treatments.
Curaleaf refers its patients to Curaleaf Pharmacy as the default pharmacy.
Curaleaf purely focuses on providing cannabis-based treatment options to patients who have not responded to at least two traditional/conventional treatment options for their specific health issues.
To begin your medical cannabis journey with Curaleaf, head to the website and fill out the eligibility questionnaire. If you are found to be potentially eligible for treatment, you will then be prompted to create an account, upload your medical history documents, and book your first appointment.
Curaleaf offers access to medical cannabis treatment for a wide range of health conditions, including chronic pain, mental health disorders, neurological conditions, and more.
Yes, patient reviews and testimonials for Curaleaf can be found just below this section.
Curaleaf’s head office is located at head office is located at 10 Harley St, London, W1G 9QY. They offer a fully virtual service, so patients can access consultations and treatment from the comfort of their own homes.
Curaleaf support staff are available during normal business hours, Monday to Friday, from 9 am to 5 pm.
That depends on a range of factors, but as a general guide –
Curaleaf Clinic offers various pricing options for consultations and treatments.
Consultation Fees:
Curaleaf Access Scheme Members:
- Initial Appointment: £50
- Follow-up Appointments: £50 each
- Pharmacist-led Follow-up Appointments: £50 each
Non-Members:
- Initial Appointment: £210
- Follow-up Appointments: £125 each
- Pharmacist-led Follow-up Appointments: £125 each
- Initial Appointment for Psychiatric Patients: £420
Subscription Plans:
- Year One: £15 per month, covering the initial appointment and four routine check-ups.
- Year Two and Beyond: £10 per month, covering four appointments annually.
Curaleaf’s clinical team consist of specialists, GPs, prescribing pharmacists, nurses and healthcare professionals with years of experience in the field. They cover a range of medical discipline, including chronic pain, neurology, psychiatry, and gastroenterology.
Medical cannabis is not a ‘first line’ treatment option in the UK. It is only considered when traditional treatments have not been effective. Curaleaf’s team of experts work with patients to find the most suitable cannabis-based treatment option/s for the specific health issue being treated, with regular 3 monthly check-ups.
User Reviews
NO COMMENT on the doctor side because this was ALL about the product. Ordered SuperBoof, got something labelled SuperBoof “POPCORN” instead. NOT what I paid for. They replaced the 7G after I pushed hard, but the TWO (2) 3.5G packs? STILL waiting.
They fixed one part then GHOSTED me on the rest. This has been going on since late January
The site let me order the proper strain with no warning it would arrive as POPCORN.
They reply when it suits them, then vanish
Was promised 80 quid in store purchases that never happened
Still waiting for two 3.5G packs to be replaced since jan
Dr uzmani is a rude, arrogant and malicious man who dislikes being asked questions and would rather just prescribe the same thing without reviewing it properly when strains etc not effective. Reffered me for a psych appointment because I asked who I could write to about his conduct which I only found out because I did a subject acsess request for my records .
Complaint wasn’t handled basically just said “the dr said the opposite to what you did so we are ignoring this”
App/website works well and generally wasn’t an issue
A consultant review was requested in feb, got lost and re-request in April and then finally given appointment in June. Evonne always late responding (took 3 weeks before reply outside of appointment)
Very small print of subscription ties you into 3 months after cancelling so you must pay for 3 months even after acsess is cut off at date of cancelling.
No willingness to budge even after I left one month after joining subscription. No benefits to subscription as they do not provide the things they promise and its no different than paying per appointment but then you only pay for what you need not 3 months after aswell
Appointment always avalible with pharmacy tech or similar but c9nsultant few and far between and no reliability on who will have appointments when your review is due
Progress not monitored outside of “any issues? No? Ok bye”
No communication between each other so little room for slip ups but the clinic letters all sent via secure web link so that was reassuring
I’ve been with Curaleaf since they were Saphire Clinic. I’m on the wait list for a double shoulder replacement and the medication they’ve prescribed does make a real difference day to day. Not a miracle but it helps manage the pain, which matters when you’re just tryin to get through work or sleep without feelin wrecked.
Staff have mostly been good, but Molly’s been outstanding. She actually listens and doesnt just send a copy paste reply. Every time I’ve had a problem she’s taken it seriously and got back to me quick, even when it wasnt a huge issue.
The portal’s alright. A bit slow sometimes and not the cleanest layout but it works
It’s been decent overall. When I’ve needed to ask questions or follow up on something, they’ve got back to me fairly quick and with straight answers.
Everything’s been laid out up front. I’ve not been charged for stuff I didnt agree to and the prices haven’t suddenly gone up without warning. They’re not cheap, but I knew what I was signing up for.
Prescriptions usually get processed in time. One delay a few months ago but Molly got it sorted same day once I flagged it. Delivery’s been reliable since then.
Haven’t needed loads of check ins recently, but early on they were helpful and didn’t make me feel like a nuisance. I’ve felt pretty confident I can reach someone if anything changes with my meds or symptoms.
All handled fine.
Social Media Links
Explore the following links to connect with Curaleaf on various social media platforms.